Baker Tower

(The consumer indicated he/she DID NOT accept the response from the business.) The promises made to me by the previous site manager were not honored by the new management, particularly around storage and availability of a bedroom unit, which we were to view and then move into after the month leaseI have in writing a memo from a phone conversation with Baker Tower which I sent to Baker Tower immediately after the phone call, where we discussed that the lease break penalty might be waived if I move out early (which I did), rather than stay the whole period of the leaseI moved out on Nov 16th, and paid the same amount as if I had occupied the unit until December 31stThis was based on the understanding that Baker tower would try to reimburse me if they fill the apartment, due to all the hardship I experienced caused by their failure to manage the transition between managers, and lack of communication with be about matters which had been agreed

The resident has a $security depositThe resident gave notice on 7-9-and moved out on 9-3-A day notice is requiredThe following items were charged: $for August utilities, $final utilities for September 2016, $Insufficient Notice fee, $for parking for September and $for pet rent for SeptemberThe refund is There is no other money due to the resident

The resident's lease was from 10/2/to 1/1/The lease states that a day notice is required and for a lease break a day notice is required with a lease break fee equal to one month's rentIn this case the lease break fee is $The resident gave a day notice on 11/1/and stated that he would be breaking his lease and moving out in NovemberThe resident called the office on November 16, to schedule an appointment for a move out inspection and the leasing consultant explained he would need to speak to the manager regarding the lease break feePer the lease agreement a lease break fee of $was charged to the accountThe manager has spoken to the previous resident and explained the chargesThe resident now understands the charges and why his deposit was applied to the balance

The conversation email of the management team agreeing to waive the lease break fee was not sent to the current management teamThe unit in question was not rented and is still availableI apologize for the delay on a response

The hot water was intermittent beginning roughly the end of February through March 13, The community had hot water however during high usage times the hot water temperature would dropTwo different vendors were contracted to work on the systemThey replaced the valves, circulating
pumps and clean and repaired the heat exchangers The problem has been resolved and the hot water is cycling normally as of March 14, The city inspector visited the community and validated everything is working correctly and that we had done everything we could to do to correct the issueThe request for compensation is unreasonable and will not be considered

(The consumer indicated he/she DID NOT accept the response from the business.)
The promises made to me by the previous site manager were not honored by the new management, particularly around storage and availability of a bedroom unit, which we were to view and then move into after the month lease I have in writing a memo from a phone conversation with Baker Tower which I sent to Baker Tower immediately after the phone call, where we discussed that the lease break penalty might be waived if I move out early (which I did), rather than stay the whole period of the lease I moved out on Nov 16th, and paid the same amount as if I had occupied the unit until December 31st This was based on the understanding that Baker tower would try to reimburse me if they fill the apartment, due to all the hardship I experienced caused by their failure to manage the transition between managers, and lack of communication with be about matters which had been agreed

The hot water was intermittent beginning roughly the end of February through March 13, The community had hot water however during high usage times the hot water temperature would dropTwo different vendors were contracted to work on the systemThey replaced the valves, circulating
pumps and clean and repaired the heat exchangers The problem has been resolved and the hot water is cycling normally as of March 14, The city inspector visited the community and validated everything is working correctly and that we had done everything we could to do to correct the issueThe request for compensation is unreasonable and will not be considered

The resident's lease was from 10/2/to 1/1/The lease states that a day notice is required and for a lease break a day notice is required with a lease break fee equal to one month's rentIn this case the lease break fee is $The resident gave a day notice on 11/1/and stated
that he would be breaking his lease and moving out in NovemberThe resident called the office on November 16, to schedule an appointment for a move out inspection and the leasing consultant explained he would need to speak to the manager regarding the lease break feePer the lease agreement a lease break fee of $was charged to the accountThe manager has spoken to the previous resident and explained the chargesThe resident now understands the charges and why his deposit was applied to the balance

The resident has a $security depositThe resident gave notice on 7-9-and moved out on 9-3-A day notice is requiredThe following items were charged: $for August utilities, $final utilities for September 2016, $Insufficient Notice fee, $for parking for
September and $for pet rent for SeptemberThe refund is There is no other money due to the resident

The conversation email of the management team agreeing to waive the lease break fee was not sent to the current management team. The unit in question was not rented and is still available. I apologize for the delay on a response.

The resident has a $250.00 security deposit. The resident gave notice on 7-9-16 and moved out on 9-3-16. A 60 day notice is required. The following items were charged: $80.40 for August 2016 utilities, $10.68 final utilities for September 2016, $150.00 Insufficient Notice fee, $5.50 for parking for...

September and $2.50 for pet rent for September. The refund is .92. There is no other money due to the resident.

The resident's lease was from 10/2/15 to 1/1/16. The lease states that a 60 day notice is required and for a lease break a 30 day notice is required with a lease break fee equal to one month's rent. In this case the lease break fee is $1335.00. The resident gave a 30 day notice on 11/1/15 and stated...

that he would be breaking his lease and moving out in November. The resident called the office on November 16, 2015 to schedule an appointment for a move out inspection and the leasing consultant explained he would need to speak to the manager regarding the lease break fee. Per the lease agreement a lease break fee of $1335.00 was charged to the account. The manager has spoken to the previous resident and explained the charges. The resident now understands the charges and why his deposit was applied to the balance.

(The consumer indicated he/she DID NOT accept the response from the business.)
The promises made to me by the previous site manager were not honored by the new management, particularly around storage and availability of a 2 bedroom unit, which we were to view and then move into after the 3 month lease. I have in writing a memo from a phone conversation with Baker Tower which I sent to Baker Tower immediately after the phone call, where we discussed that the lease break penalty might be waived if I move out early (which I did), rather than stay the whole period of the lease. I moved out on Nov 16th, and paid the same amount as if I had occupied the unit until December 31st. This was based on the understanding that Baker tower would try to reimburse me if they fill the apartment, due to all the hardship I experienced caused by their failure to manage the transition between managers, and lack of communication with be about matters which had been agreed.