Baker's Garage Doors

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]Regards, [redacted] I went to pick up the tracks they had mentioned and once again they were the wrong tracks I contacted them and they told me they would order the right tracksThe delivery of the tracks should be on MarchI am waiting to see if the track are correct this time and will contact the Revdex.com when and if they have resolved there mistake.Thank you

*** has been a customer of Baker's Garage Doors, Inc for several yearsHe always orders doors andinstalls them himself.Up to this point, each order has been correct, however, this order was not When he attempted to installthis door, apparently the track was wrongHe contacted us and asked us to
order the necessary track.There was a delay in ordering the correct trackI take full responsibility for the errorAn communication with *** is sent via text and regrettably, I am not diligent in checking my textsI contacted *** and lethim know that the track is here and he has agreed to pick it up on 3/9/17.Regards,Tim B***Baker's Garage Doors, Inc

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]Regards,*** *** I went to pick up the tracks they had mentioned and once again they were the wrong tracks I contacted them and they told me they would order the right tracksThe delivery of the tracks should be on MarchI am waiting to see if the track are correct this time and will contact the Revdex.com when and if they have resolved there mistake.Thank you