We left behind a diamond neckless in bath room counter of the room *** on 1/14/We had tried to contacted general Manager office as the front dest was not able to get the person in chargeThen the security department called us back asked about the details and also talked to my daughter and said they will checked and also will report to police as well then they will get back to usAfter wk, there is no call, we called back and they said we need to file police report ourselfWe did file police report on 1/21/and forward the police information to security and they told us they will check with police officer and get some more informationThey were just trying to ignore the case as there was no response and we make many calls and even called general manager then a claim manager called back say he will contact the police officer to get more information and review their internal document and let us know but there were no call for a long time and we called back many times th
We left behind a diamond neckless in bath room counter of the room *** on 1/14/We had tried to contacted general Manager office as the front dest was not able to get the person in chargeThen the security department called us back asked about the details and also talked to my daughter and said they will checked and also will report to police as well then they will get back to usAfter wk, there is no call, we called back and they said we need to file police report ourselfWe did file police report on 1/21/and forward the police information to security and they told us they will check with police officer and get some more informationThey were just trying to ignore the case as there was no response and we make many calls and even called general manager then a claim manager called back say he will contact the police officer to get more information and review their internal document and let us know but there were no call for a long time and we called back many times th