[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me
However, we received also an email that DeMontrand requests a copy of the lien payoff prior to issuing the check to the correct address as provided on the refund form
We hope that there will be no further issues, and we thank you for your help in this matter
Kind regards
*** ***
DeMontrond Rv is in communication with *** ***. There has been some discretions on what address the check was supposed to be mailed to. DeMontrond sent out a check for the refund on August 28,for $1,469.16. We are in the process of getting a new check to send to
the correct addressThe customers are now satisfied with the communication between them and DeMontrond, now that all parties have the correct email addresses to communicate
Thank You,
*** ***
General Sale Manager
*** **
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me
However, we received also an email that DeMontrand requests a copy of the lien payoff prior to issuing the check to the correct address as provided on the refund form
We hope that there will be no further issues, and we thank you for your help in this matter
Kind regards
*** ***
DeMontrond Rv is in communication with *** ***. There has been some discretions on what address the check was supposed to be mailed to. DeMontrond sent out a check for the refund on August 28,for $1,469.16. We are in the process of getting a new check to send to
the correct addressThe customers are now satisfied with the communication between them and DeMontrond, now that all parties have the correct email addresses to communicate
Thank You,
*** ***
General Sale Manager
*** **