Balestrieri's Martial Arts Institute Reviews (2)
Balestrieri's Martial Arts Institute Rating
Description: Martial Arts
Address: 5511 W Broad St, Richmond, Virginia, United States, 23230
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Revdex.com spoke with the owner of the business who stated that the lessons were agreed upon to be done over Skype, but that he made an offer to work with the customer outside of lessons if he had questions about anything. He stated that he had to reschedule the time he had arranged to meet with the...
customer, and at that point the customer texted and said that he wanted to cancel. He stated that the customer can continue with the remaining skype lessons he paid for, and that he can contact him to make those arrangements.
Review: I signed up for 1 month worth of karate lesson with [redacted] for 50 dollars per month using [redacted], we did one lesson back on wed Aug 19,2015 using Skype for an hour over the internet at 7 pm. After that I had problems with my [redacted] connection so he agreed to come to my house the next week wed Aug 26,2015, he texted me about 3 pm that day and said he wouldn't be able to make it since he had to work. so he rescheduled for the following Tuesday as a makeup date and never show up at all after that. He said that he would mail me half of my money back and never did.Desired Settlement: partial refund and or perm complaint be register against business
Business
Response:
Revdex.com spoke with the owner of the business who stated that the lessons were agreed upon to be done over Skype, but that he made an offer to work with the customer outside of lessons if he had questions about anything. He stated that he had to reschedule the time he had arranged to meet with the customer, and at that point the customer texted and said that he wanted to cancel. He stated that the customer can continue with the remaining skype lessons he paid for, and that he can contact him to make those arrangements.
Consumer
Response:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted] I needed to dispute this purchase ( for $ 50.00 dollars' on Aug 17 [redacted]) due to the fact that the service from [redacted] of Balestrieri Martial Arts Institute is significantly not as described at all. He never show up at all at my house to give me the Karate classes I paid for , at a cost of $ 50.00 per month in Aug 2015. he never show up twice at all regards,[redacted]