From: Jerry S [redacted] Sent: Tuesday, December 05, 4:PMTo: ' [redacted] Subject: Keidel Supply [redacted] ,I would like to apologize on behalf of Keidel Supply for your dissatisfaction with our customer serviceWe are constantly striving to be better daily and sometimes we fall short of that goal We have taken your statement with the Revdex.com and used it as a lesson to better ourselves Once again, we apologize for the service you received We are prepared to refund the additional $price difference from the internet Please see the attached paperwork showing the $in Pending Status with your credit card companyRegards, Jerry S [redacted] Plumbing & Lighting Showroom ManagerKeidel Supply Co., IncTennessee AvenueCincinnati, OH ###-###-#### Direct###-###-#### Fax
From: Jerry S [redacted] Sent: Tuesday, December 05, 4:PMTo: ' [redacted] Subject: Keidel Supply [redacted] ,I would like to apologize on behalf of Keidel Supply for your dissatisfaction with our customer serviceWe are constantly striving to be better daily and sometimes we fall short of that goal We have taken your statement with the Revdex.com and used it as a lesson to better ourselves Once again, we apologize for the service you received We are prepared to refund the additional $price difference from the internet Please see the attached paperwork showing the $in Pending Status with your credit card companyRegards, Jerry S [redacted] Plumbing & Lighting Showroom ManagerKeidel Supply Co., IncTennessee AvenueCincinnati, OH ###-###-#### Direct###-###-#### Fax