Thank you for the opportunity to address this situationMr [redacted] brought his vehicle to Ballweg Chevrolet, Incon May 27, The service technician, [redacted] , inspected the vehicle A/C system and verified that there was dye leaking out of the center of the condenser and there also appeared to be road debris damage to the condenserThe technician recommended replacing the condenser and installing an updated impact protection screen to prevent damage to the new condenser per guidelines from a GM service bulletinWhen Mr [redacted] was informed of the repair recommendations he said would be returning the vehicle to the dealership that he bought from for repairs While we stand by our technician’s diagnosis, and particularly the applicable GM guidelines, Ballweg Chevrolet, Incappreciates that Mr [redacted] brought his concern to our attention, and we will be reimbursing the $requested by Mr [redacted] Ballweg Chevrolet truly values its customers and again, we thank the Revdex.com the opportunity to address this situation
Thank you for the opportunity to address this situationMr [redacted] brought his vehicle to Ballweg Chevrolet, Incon May 27, The service technician, [redacted] , inspected the vehicle A/C system and verified that there was dye leaking out of the center of the condenser and there also appeared to be road debris damage to the condenserThe technician recommended replacing the condenser and installing an updated impact protection screen to prevent damage to the new condenser per guidelines from a GM service bulletinWhen Mr [redacted] was informed of the repair recommendations he said would be returning the vehicle to the dealership that he bought from for repairs While we stand by our technician’s diagnosis, and particularly the applicable GM guidelines, Ballweg Chevrolet, Incappreciates that Mr [redacted] brought his concern to our attention, and we will be reimbursing the $requested by Mr [redacted] Ballweg Chevrolet truly values its customers and again, we thank the Revdex.com the opportunity to address this situation