Here is the email (as requested by Ms Noval) right after there phone conversation yesterday, Tuesday, July 12, at 2:28pm (ET) I believe this should be closed!---------- Forwarded message ----------From: *** *** ***Date: Tue, Jul 12, at 2:PMSubject: New Haven Register, Home DeliveryTo: Patricia Novak
9/17/To whom it may concern, *** *** has been issued the refund she has requested in the amount of $30.00. She should receive it in the mail in 7-days Thanks Mike S***
Ms*** *** *alled and spoke with MrsNovak at approx1:pm today, Tuesday, July 12, to let her know her service was stoppedShe explained to Mrs*** that because there was no stop placed on her account, her service continued after what Mrs*** thought was a final
payment. Mrs*** was very appreciative for the call back and thanked Donna
Complaint: ***
I am rejecting this response because: From: *** *** [mailto:***.***@***] Please REOPEN tHIS complaintI had written you a Donna T*** new haven register sent me a email apologizing after my complaining via email to editor, and added subscriptions to our account, she stated today she would follow up if a newspaper was receivedThis follow up was not done, and today AGAIN NO SUNDAY paper deliveredThis is my email to ms thomoson: Please let me know if you received my voice mail and email this morningYou had said you would check with me today if I got a paper, we never got call or emailAnd no response to call or email, We DID NOT AGAIN get a Sunday paper We will reopen our case with Revdex.com and request full refund of our check and tip back No one should get any tip for no delivery for weeks nowMail our refund immediately!!!! Disgusting way to run a "business" *** *** captain Thomas blvd unit West haven ct Sent from Yahoo Mail for iPhone
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Sincerely,
*** ***
I would like to inform you I sent a email to the editor and it was responded toThey gave me credit for two papers and a two extra paper extensionI was informed they will be addressing the circulation department on their lack of responseI am satisfied and ask you close the caseIf it happens
again I will of course try every power to get a employee to respondThen go to you Thank you very much
Here is the email (as requested by Ms Noval) right after there phone conversation yesterday, Tuesday, July 12, at 2:28pm (ET) I believe this should be closed!---------- Forwarded message ----------From: *** *** ***Date: Tue, Jul 12, at 2:PMSubject: New Haven Register, Home DeliveryTo: Patricia Novak
9/17/To whom it may concern, *** *** has been issued the refund she has requested in the amount of $30.00. She should receive it in the mail in 7-days Thanks Mike S***
Ms*** *** *alled and spoke with MrsNovak at approx1:pm today, Tuesday, July 12, to let her know her service was stoppedShe explained to Mrs*** that because there was no stop placed on her account, her service continued after what Mrs*** thought was a final
payment. Mrs*** was very appreciative for the call back and thanked Donna
Complaint: ***
I am rejecting this response because: From: *** *** [mailto:***.***@***] Please REOPEN tHIS complaintI had written you a Donna T*** new haven register sent me a email apologizing after my complaining via email to editor, and added subscriptions to our account, she stated today she would follow up if a newspaper was receivedThis follow up was not done, and today AGAIN NO SUNDAY paper deliveredThis is my email to ms thomoson: Please let me know if you received my voice mail and email this morningYou had said you would check with me today if I got a paper, we never got call or emailAnd no response to call or email, We DID NOT AGAIN get a Sunday paper We will reopen our case with Revdex.com and request full refund of our check and tip back No one should get any tip for no delivery for weeks nowMail our refund immediately!!!! Disgusting way to run a "business" *** *** captain Thomas blvd unit West haven ct Sent from Yahoo Mail for iPhone
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Sincerely,
*** ***
I would like to inform you I sent a email to the editor and it was responded toThey gave me credit for two papers and a two extra paper extensionI was informed they will be addressing the circulation department on their lack of responseI am satisfied and ask you close the caseIf it happens
again I will of course try every power to get a employee to respondThen go to you Thank you very much