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Balsinger's Lawn Care Inc

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Balsinger's Lawn Care Inc Reviews (4)

Ms. [redacted]alled and spoke with Mrs. Novak at approx. 1:30 pm today, Tuesday, July 12, 2016 to let her know her service was stopped. She explained to Mrs. [redacted] that because there was no stop placed on her account, her service continued after what Mrs. [redacted] thought was a final...

payment. Mrs. [redacted] was very appreciative for the call back and thanked Donna.

Here is the email (as requested by Ms Noval) right after there phone conversation yesterday, Tuesday, July 12, 2016 at 2:28pm (ET).  I believe this should be closed!---------- Forwarded message ----------From: [redacted]Date: Tue, Jul 12, 2016 at 2:28 PMSubject: New Haven Register, Home DeliveryTo: Patricia Novak <p[redacted]
Good afternoon, M[redacted]This is a confirmation in regards to the New Haven Register, home delivery, Sunday-only cancellation request effective, Sunday, July 17, 2016, for your address:#988139162[redacted]All deliveries will cease. The past due, $4.50 has been credited from your account. You are not responsible for any further billing. If you receive any statements, please disregard. You may contact me at [redacted] Monday-Friday, 7:00 a.m.-3:30 p.m. for any additional assistance. Thank you.Donna Thompson-- Donna T[redacted]CirculationNew Haven Register[redacted] ------------------------------------------------------------...

Complaint: [redacted]
I am rejecting this response because: From: [redacted] [mailto:[redacted].[redacted]@[redacted]]   Please REOPEN tHIS complaint. I had written you a Donna T[redacted] new haven register sent me a email apologizing after my complaining via email to editor, and added 4 subscriptions to our account, she stated today she would follow up if a newspaper was received. This follow up was not done, and today AGAIN NO SUNDAY paper delivered. This is my email to ms thomoson: Please let me know if you received my voice mail and email this morning. You had said you would check with me today if I got a paper, we never got call or email. And no response to call or email, We DID NOT AGAIN get a Sunday paper We will reopen our case with Revdex.com and request full refund of our check and tip back.   No one should get any tip for no delivery for 3 weeks now. Mail our refund immediately. !!!!   Disgusting way to run a "business"   [redacted] 375 captain Thomas blvd unit 76 West haven ct 06516 Sent from Yahoo Mail for iPhone

I would like to inform you I sent a email to the editor and it was responded to. They gave me credit for two papers and a two extra paper extension. I was informed they will be addressing the circulation department on their lack of response. I am satisfied and ask you close the case. If it happens...

again I will of course try every power to get a employee to respond. Then go to you   Thank you very much.

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