Bamboo Village

Initial Business Response / [redacted] (1000, 12, 2015/11/10) */ In response to this complaint, we tell our customers it will be aprox min for deliveryI would like to see the ticket # and date of this order so I can see the time of the original order, and I do not think that the order took hours and minutes to be deliveredIf the order Also I did talk to the customer and told them that I could not credit their account that night but would issue some credit (not all of the amount) ***copied and pasted from email Initial Consumer Rebuttal / [redacted] (3000, 14, 2015/11/11) */ (The consumer indicated he/she DID NOT accept the response from the business.) The date was clearly filed in the complaint as the first date of issueIt should have been sent to youOtherwise I'm sure the Revdex.com has it on file, or I can look it up in our bank statement AGAINTicket #, really? We didn't save a receipt for Chinese food from almost months agoWe took you at your wordYou just said yourself you "talked to the customer." So you know exactly who this is and which order it's in regards toSo stop playing games If you were going to credit ANYTHING then where is it? "Not going to credit the full amount?" What are you going to charge a restocking fee? It was cold garbage and was thrown awayA starving dog wouldn't have eaten it That's a bold faced lie and you know it isWe were told you'd be giving us an in house credit for the full amount not a credit back on the cardSo which is it? You just lied more than once on the Revdex.com website in your response to a complaint!

Initial Business Response /* (1000, 12, 2015/11/10) */
In response to this complaint, we tell our customers it will be aprox 45 min for delivery. I would like to see the ticket # and date of this order so I can see the time of the original order, and I do not think that the order took 3 hours and...

45 minutes to be delivered. If the order Also I did talk to the customer and told them that I could not credit their account that night but would issue some credit (not all of the amount).
[redacted]copied and pasted from email.
Initial Consumer Rebuttal /* (3000, 14, 2015/11/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The date was clearly filed in the complaint as the first date of issue. It should have been sent to you. Otherwise I'm sure the Revdex.com has it on file, or I can look it up in our bank statement AGAIN. Ticket #, really? We didn't save a receipt for Chinese food from almost 4 months ago. We took you at your word. You just said yourself you "talked to the customer." So you know exactly who this is and which order it's in regards to. So stop playing games.
If you were going to credit ANYTHING then where is it? "Not going to credit the full amount?" What are you going to charge a restocking fee? It was cold garbage and was thrown away. A starving dog wouldn't have eaten it.
That's a bold faced lie and you know it is. We were told you'd be giving us an in house credit for the full amount not a credit back on the card. So which is it? You just lied more than once on the Revdex.com website in your response to a complaint!