Banchwerks LLC

The business has respondedPlease see below:To Whom it May Concern Carpet is being replaced to match rooms correctly , originally we thought it might be a dye lot issue however the Mohawk Carpet manufacturer shipped the wrong color in errorIt has been and always will be a high priority of
Freight Liquidators to have great customer service , and in this case, it was a misunderstanding of relaying information from our installer to our managementThis problem has since been solved and will be correctedWhen *** And *** *** stopped in our store to explain their problem to myself Dominick SrI explained to them, I take customer service very seriously and would personally come to their house and inspect floor and my main objective was to make them happy and correct any problemsThey left the store and minutes later *** *** returned and said he didn’t expect to get that positive reaction from me and revealed that he notified the Revdex.com prior and he would reverse this claim I have assured *** *** this problem will be resolved and he seemed happy that we are taking care of the problemWe want the ***’s as our lifetime customers and believe we have earned their trustThank You, Dominick Sr