On 11/26/I returned to this establishment to discuss the replacement of a missing part on my car after they did my last oil change At that time the manager, Kylen, proceeded to advise me that I have been getting regular oil changes when my car requires full synthetic oil I told him that I have always requested the oil change to be full synthetic and that they had been charging me for such Kylen then stated the computer records show I have been getting regular oil Several days later I requested a printout of the customer service history with this establishment Kylen printed it out and pointed out occasions where it shows they did a regular oil change At the time I presented the receipts and bank statements where it shows they charged me for full synthetic oil changes I requested my money back due and was told he had to send to corporate office I have not been contacted by anyone nor has my money been refunded They are scamming customers out of money by charging
On 11/26/I returned to this establishment to discuss the replacement of a missing part on my car after they did my last oil change At that time the manager, Kylen, proceeded to advise me that I have been getting regular oil changes when my car requires full synthetic oil I told him that I have always requested the oil change to be full synthetic and that they had been charging me for such Kylen then stated the computer records show I have been getting regular oil
Several days later I requested a printout of the customer service history with this establishment Kylen printed it out and pointed out occasions where it shows they did a regular oil change At the time I presented the receipts and bank statements where it shows they charged me for full synthetic oil changes I requested my money back due and was told he had to send to corporate office I have not been contacted by anyone nor has my money been refunded They are scamming customers out of money by charging
On 11/26/I returned to this establishment to discuss the replacement of a missing part on my car after they did my last oil change At that time the manager, Kylen, proceeded to advise me that I have been getting regular oil changes when my car requires full synthetic oil I told him that I have always requested the oil change to be full synthetic and that they had been charging me for such Kylen then stated the computer records show I have been getting regular oil Several days later I requested a printout of the customer service history with this establishment Kylen printed it out and pointed out occasions where it shows they did a regular oil change At the time I presented the receipts and bank statements where it shows they charged me for full synthetic oil changes I requested my money back due and was told he had to send to corporate office I have not been contacted by anyone nor has my money been refunded They are scamming customers out of money by charging
On 11/26/I returned to this establishment to discuss the replacement of a missing part on my car after they did my last oil change At that time the manager, Kylen, proceeded to advise me that I have been getting regular oil changes when my car requires full synthetic oil I told him that I have always requested the oil change to be full synthetic and that they had been charging me for such Kylen then stated the computer records show I have been getting regular oil
Several days later I requested a printout of the customer service history with this establishment Kylen printed it out and pointed out occasions where it shows they did a regular oil change At the time I presented the receipts and bank statements where it shows they charged me for full synthetic oil changes I requested my money back due and was told he had to send to corporate office I have not been contacted by anyone nor has my money been refunded They are scamming customers out of money by charging