Bandai America Reviews (3)
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Bandai America Rating
Address: 5551 Katella Ave, Cypress, California, United States, 90630-5002
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Address: 5551 Katella Ave, Cypress, California, United States, 90630-5002
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Consumer Service from Bandai America Inc. called Consumer personally on phone and during conversation it was decided we would send her replacement items out of good faithIncluded with the shipment of product we sent a return shipping label so that she could send the items involved in her
complaint back to us. The complimentary items we sent were shipped via FedEx Ground and the Tracking # shows they were indeed delivered on 5/2/18. No tracking shown for return of items to usBut, as long as Ms*** received the new items from us she is most likely satisfied with the outcome
Thank you, We have responded to the customer directlyWe have both emailed and called him two days before his Revdex.com complaint was filed
That is a false statement. They never called me.