Bandido's Mexican Restaurante

Initial Business Response /* (1000, 5, 2015/08/10) */
Contact Name and Title: James *** II, Pres
Contact Phone: XXXXXXXXXX
Contact Email: ***@bandidos.com
Bandidos agreed to compensate customer for damaged goods Customer refused to provide any receipt or proof of damaged goods
Customer demanded cash compensation without any receipts, otherwise threatened a lawsuit Since this threat was made the customer now will need to directly deal with Bandidos insurance company
OFFER:
Simply let Bandidos know that it is okay to turn over the customer's personal information (address, phone, etc.)to our insurance, and we will get a claim started with the Bandido's insurance company Customer will need to deal directly with the insurance company from this point forward
Initial Consumer Rebuttal /* (2000, 7, 2015/08/17) */
(The consumer indicated he/she ACCEPTED the response from the business.)
*** ***
XXXXX *** Rd
*** ** XXXXX
Can be reached through her mother, *** *** (XXX) XXX-XXXX or (XXX) XXX-XXXX

Initial Business Response /* (1000, 5, 2015/08/10) */
Contact Name and Title: James *** II, Pres
Contact Phone: XXXXXXXXXX
Contact Email: ***@bandidos.com
Bandidos agreed to compensate customer for damaged goodsCustomer refused to provide any receipt or proof of damaged goods
Customer demanded cash compensation without any receipts, otherwise threatened a lawsuitSince this threat was made the customer now will need to directly deal with Bandidos insurance company
OFFER:
Simply let Bandidos know that it is okay to turn over the customer's personal information (address, phone, etc.)to our insurance, and we will get a claim started with the Bandido's insurance companyCustomer will need to deal directly with the insurance company from this point forward
Initial Consumer Rebuttal /* (2000, 7, 2015/08/17) */
(The consumer indicated he/she ACCEPTED the response from the business.)
*** ***
XXXXX *** Rd
*** ** XXXXX
Can be reached through her mother, *** *** (XXX) XXX-XXXX or (XXX) XXX-XXXX