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Bang Bang Tattoos

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Bang Bang Tattoos Reviews (2)

Revdex.com:
At this time, I have not been contacted by Bang Bang Tattoos regarding complaint ID [redacted].
Sincerely,
[redacted]

Review: I scheduled two tattoo appointments on Jan **, 2014, one for myself and one for my sister Melanie. They were scheduled with [redacted]. BangBang Tattoo took a total of $4*0.25 deposit from my Visa card using the online service squareup (I have all the email, text and receipt correspondence) to hold the appointments for Friday March **, 2014. I scheduled the appointments to fall during a planned trip to NYC. We arrived at the shop on March **, 2014 for a scheduled consultation to finalize the designs. [redacted] arrived an hour late, note during this appointment there was no mention of a possible change of appointments. We agreed on the designs and confirmed the 12:30pm appointment for March *. On Thursday March **at 12:31pm I received a text from an [redacted]. His text was to tell me that we were to now go to another location the following day: [redacted]2nd floor and that the appointment was cash only. I tell you this because [redacted] charges $300.00 an hour and the appointments totaled 4 hours=$1200.00. I planned on using my credit card at the shop. I told [redacted] I was very upset- I booked and paid the deposit to have the work done at BangBang shop because I knew it was clean and safe. I didn't want to go elsewhere and certainly did not want to bring cash. He then said I could pay half with a credit card but still needed to bring cash. I said absoultly not and to please have the business owner [redacted] email or call. He said no he doesn't deal with customer complaints. I said I want my deposit refunded. He refused via text and said they were having construction at the shop. We were just there and they made no mention of this. I told him again that we (my sister and I) were both very upset and wanted the money refunded and again to have the business owner contact me. His last response was how the shop was getting remodeled (which I don't beleive because their socal media pages posted work from there the next day). I haven't heard anything from them since.Desired Settlement: I would simply like the deposit of $4*0.25 that was taken off the card on Jan. **, 2014 to be refunded. It is not fair to pay for a service at the business location and to have the business not follow thru with the paid for service. I have nothing to show for the $4*0.25. I am very unhappy. Thank you in advance for your time and attention to this matter.

Consumer

Response:

At this time, I have not been contacted by Bang Bang Tattoos regarding complaint ID [redacted].

Sincerely,

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Description: TATTOOING

Address: 26 Clinton Street, New York, New York, United States, 10002

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