Bangor Business & Tax Services

PLEASE NOTE CHECK # [redacted] TOTALLY $ WAS SENT VIA [redacted] ON

PLEASE NOTE CHECK # [redacted] WAS SENT OUT ON MAY [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I have reviewed the original contract my mother entered into and find no mention of a CANCELLATION FEE of $ Additionally, the reason the equipment was returned and the service cancelled was because my mom passed away I fail to see how it would be possible to send Alert USA days notice prior to her death I would therefore request that I not be charged $for failing to do so In summary, I request that an additional $be refunded to the estate to satisfy this complaint [redacted] , Executor Estate of [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com:At this time, I have not been contacted by Alert USA Emergency Response Systems, LLC regarding complaint ID [redacted] .Sincerely, [redacted]

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved even though their method of computing my... refund was strange. It took 3 months of delaying when I called but when you sent them a copy of my complaint on the [redacted] of May, suddenly a check was sent out on May ***. Well done, BBB! Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

CASE # *** *** ***’S MOM- *** *** WE SENT TWO CREDIT PAYMENTS TO THE CREDIT CARD ENDING WITH # *** ON 11/*/16 $ 19.95 AND $ PLEASE CLOSE THIS CASE…

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:At this time, my complaint, ID *** regarding Alert USA Emergency Response Systems, LLC has been resolved
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedI do believe that excessive cancellation fees
were applied, but I am letting that part goI do NOT recommend this company to anyone
Sincerely,
*** ***

SENT REFUND CHECK # *** VIA US MAIL */**/

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
Gwen N***
The check was is today's mail

please note A refund check was sent out on 12/*/ to the attorney office of Philip R Combs, in Florence Kentucky cHECK # *** FOR A TOTAL OF $ WAS MADE OUT TO THE ESTATE OF *** *** We consider this matter
closed AlertUSA

PLEASE NOTE CHECK # *** WAS SENT OUT ON MAY ***

PLEASE NOTE CHECK # *** TOTALLY $ WAS SENT VIA ** *** ON 4/**/

REFUND CHECK WAS SENT ON APRIL * , 2016CHECK # ***

PLEASE BE ADVISE CHECK # [redacted] WAS SENT OUT VIA US MAIL ON 2/**/16

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]  I have reviewed the original contract my mother entered into and find no mention of a CANCELLATION FEE of $25.  Additionally, the reason the equipment was returned and the service cancelled was because my mom passed away.  I fail to see how it would be possible to send Alert USA 30 days notice prior to her death.  I would therefore request that I not be charged $28.50 for failing to do so.  In summary, I request that an additional  $53.50 be refunded to the estate to satisfy this complaint.  [redacted], Executor Estate of [redacted]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]