Bank of China

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
*** *** is listed as senior manager at Bank of ChinaMalayasia on the internet and Also I have copied several email to Bank of China customer service.But Never got any response I am certain Bank of China or one pf the current employees are involved in this foul play.If some one is impersonating former bank of China official that is Bank of China interest to propetect it's image I suspect Bank of China is invoved in this with one of their employees
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

: *** *** *** ***
*** ***
*** ** *** *** *** ***
*** ***
*** *** *** ***A person is using thebove name and title at Bank of China and creating an havoc in my life.Bank of china customer service need to be concerned about this andrespond to this email

This letter is a follow up to letters we have received from the Revdex.com Serving Metropolitan New York (Revdex.com) and telephone calls we have received from you regarding unfortunate experiences you have had in and with a person who has apparently identified himself as *** *** (J***)You have indicated that J*** promised that you would receive a large sum of money, subject to your sending funds to him that you have indicated aggregate in an amount greater than $100,Unfortunately, you have sent the funds, but have not received the promised money from *** J***As the result of the letters from the Revdex.com and the information you have provide in your telephone calls to the New York Branch of Bank of China (BOCNY), our Legal and Compliance Department has conducted and completed an investigation that included a review of BOCNY’s records, and communication with officials at Bank of China (Malaysia) *** (BOCM)This letter will bring you up to date on the results of our investigationThe Legal and Compliance Department has confirmed that the records of BOC show that you do not have any account or other customer relationship with BOCSimilarly, BOCM has confirmed to the Compliance Department that their records show that you do not have any account or other customer relationship with BOCMBoth BOC and BOCM have also confirmed that neither received any wire transfer nor any other funds transfers from you or anyone else that identified you by nameBOCM has indicated that *** *** is the name of a former Executive General Manager of BOCM, who was transferred from BOCM to one of the Shanghai branches of Bank of China in February *** *** *** was appointed as Bank of China (Malaysia) ***s Chief Executive Officer (CEO) for the period Jan to Jan *** Z*** did not hold the position of Executive General Manager in BOCM in or BOCM has concluded that it is very likely that someone has perpetrated a fraud against you, and that person is attempting to defame the good name and reputation of BOCMBOCM has further indicated that they have reported the information to the Malaysia PoliceThank you for contacting BOCWe wish you the very best in your efforts to resolve this matterVery truly yours Donald WH*** ***

*** *** *** demanded $$$ from with promises and he declared that he is Executive General Manager, Bank of China (Malaysia)I fell into his trap respecting his stated official position with each of his communicationI always was under the impression he is acting as a Senior executive of Bank of ChinaIs there any help that Bank of China could give to get a refund of all the $ that *** *** *** collected with his TRASH, FALSE, Worthless promisesI am expecting help and a reply from Customer service- Bank of China and Revdex.com of New YorkI sincerely appreciate your helpPlease notice below that has an email from From: *** To: *** *** *** *** *** *** ** *** *** *
** *** *** *** *** *** *** ** *** *** ** ***
** *** *** *** *** *** ** * *** *** ***
*** *** *** *** * *** *** *** *** *** *** *** *** *** ***
** *** *** * *** *** ** ** *** ** *** *** ** *** ** *** *** ** *** *** *** *** ** *** *** * *** *** ** *** ** ** ** *** * ***
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*** From: *** To: ***
Subject: Last Time Date: Thu, ** Mar 01:51:+ Dear *** * *** *** ** *** ** *** *** ** *** *** *** *** *** ** ** *** *** *** *** * *** *** *** ** *** *** *** *** *** ** *** *** *** ** *** *** *** *** *** *** Best Regards *** *** *** Executive General Manager Bank of China (Malaysia) *** *** HP: ***

Revdex.com:At this time, I have not been contacted by Bank of China regarding complaint ID [redacted].Sincerely,[redacted]

Review: From: [redacted]

To: [redacted]

Subject: RE: Request to Bank of China customer service I need clarification and assistance

Date: Wed, * Mar 2015 10:47:57 -0500

I am of the opinion that you have a crook and criminal in your organization or some crook & criminal is using [redacted] name & title.

I sincerely appreciate if

a) [redacted];

b) [redacted];

c) [redacted] could respond from this message

Could respond to the below message very soon individually.

Ref: [redacted]

Bank of China ([redacted])

HP: [redacted]

lacks professionalism and decency.

A person is using the above name and title at Bank of China and creating an havoc in my life.

I could provide you and Revdex.com of New York all the details, if you respond to this email.

he had responded to my telephone calls [redacted]

I am of the opinion that you have a crook and criminal in your organization or some crook & criminal is using [redacted] name & title.

Whoever I reach at [redacted] has made several promises representing above name, the position at bank of China - but NONE of them correct. He lacks professionalism and decency.

I am assuming that bank of china customer service need to be concerned about this and respond to this email

Please forward this messge to [redacted]'s official email address so that he is aware of this message and warn him that some crook/criminal may be using his name and title.

He can not be that unprofessional.

Have a Great Day. [redacted]______________________________________Desired Settlement: I want to assure my self that I am dealing with a crook and criminal assuming

[redacted]

Bank of China ([redacted])

HP: [redacted]

lacks professionalism and decency.

Consumer

Response:

: [redacted]A person is using thebove name and title at Bank of China and creating an havoc in my life.Bank of china customer service need to be concerned about this andrespond to this email

Consumer

Response:

[redacted] demanded $$$ from with promises and he declared that he is Executive General Manager, Bank of China (Malaysia). I fell into his trap respecting his stated official position with each of his communication. I always was under the impression he is acting as a Senior executive of Bank of China. Is there any help that Bank of China could give to get a refund of all the $ that [redacted] collected with his TRASH, FALSE, Worthless promises. I am expecting help and a reply from Customer service- Bank of China and Revdex.com of New York. I sincerely appreciate your help. Please notice below that has an email from From: [redacted] To: [redacted] From: [redacted] To: [redacted]

Subject: Last Time Date: Thu, ** Mar 2015 01:51:55 +0800 Dear [redacted] Best Regards [redacted] Executive General Manager Bank of China (Malaysia) [redacted] HP: [redacted]

Business

Response:

This letter is a follow up to letters we have received from the Revdex.com Serving Metropolitan New York (Revdex.com) and telephone calls we have received from you regarding unfortunate experiences you have had in 2014 and 2015 with a person who has apparently identified himself as [redacted] (J[redacted]). You have indicated that J[redacted] promised that you would receive a large sum of money, subject to your sending funds to him that you have indicated aggregate in an amount greater than $100,000. Unfortunately, you have sent the funds, but have not received the promised money from [redacted]. As the result of the letters from the Revdex.com and the information you have provide in your telephone calls to the New York Branch of Bank of China (BOCNY), our Legal and Compliance Department has conducted and completed an investigation that included a review of BOCNY’s records, and communication with officials at Bank of China (Malaysia) [redacted] (BOCM). This letter will bring you up to date on the results of our investigation. The Legal and Compliance Department has confirmed that the records of BOC show that you do not have any account or other customer relationship with BOC. Similarly, BOCM has confirmed to the Compliance Department that their records show that you do not have any account or other customer relationship with BOCM. Both BOC and BOCM have also confirmed that neither received any wire transfer nor any other funds transfers from you or anyone else that identified you by name. BOCM has indicated that [redacted] is the name of a former Executive General Manager of BOCM, who was transferred from BOCM to one of the Shanghai branches of Bank of China in February 2013. [redacted] was appointed as Bank of China (Malaysia) [redacted]s Chief Executive Officer (CEO) for the period Jan 2007 to Jan 2013. [redacted] did not hold the position of Executive General Manager in BOCM in 2014 or 2015. BOCM has concluded that it is very likely that someone has perpetrated a fraud against you, and that person is attempting to defame the good name and reputation of BOCM. BOCM has further indicated that they have reported the information to the Malaysia Police. Thank you for contacting BOC. We wish you the very best in your efforts to resolve this matter. Very truly yours Donald W. H[redacted]

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[redacted] is listed as senior manager at Bank of ChinaMalayasia on the internet and Also I have copied several email to Bank of China customer service.But Never got any response. I am certain Bank of China or one pf the current employees are involved in this foul play.If some one is impersonating former bank of China official that is Bank of China interest to propetect it's image. I suspect Bank of China is invoved in this with one of their employees.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Review: Bank of China, with full knowledge, actively participates, supports and maintains bank accounts of individuals and entities using bank of china(BOC) to commit fraud. Once informed, BOC uses delay tactics and refuses to close the account and/or to return the stolen money. Bank of China was used in the advertisement as the beneficiary and the owner of SWIFT CODE: [redacted] used for this fraud. The act of fraud was, also reported in the USA "RIPOFF" report.

On July **, 2015, my bank electronically transferred $645.00 to bank of China, Beijing account No. ([redacted]) for an on line purchase from "[redacted] in care of " [redacted] Cong" advertised on their web site: [redacted]. Delivery was promised by July **, 2015. On this date, when I checked the tracking number, through US Postal office, I was informed, that it was not a valid tracking number( [redacted] ). I contacted the Bank of China in Beijing by phone immediately of the nature of the account they were maintaining and requested closure of account, contacting the police and returning my money. Bank of China's employee with very broken accent informed me that they had received my money and for refund, contact Bank of China branch in New York located at [redacted]. phone number [redacted]. I contacted BOC immediately and talked to a Mr. Donald H[redacted]), compliance officer, phone no. ###-###-####. He requested and I provided all relevant information Via email in early August 2015. I also contacted his boss Mr. Jy L* ([redacted]) . Mr. H[redacted] promised quick action. I kept waiting, When I did not hear from Donald H[redacted] and Jy L*, I contacted the Bank General Manager, Mr. Shiqiang W[redacted] office at ###-###-#### and talked to his secretary, Ms. Anna C**( [redacted]). She promised quick action and a return call from Mr. W*, but I did not get any response or communication from the Bank as of this date.Desired Settlement: Return my $645.00. Close this account to prevent further fraud.

Consumer

Response:

At this time, I have not been contacted by Bank of China regarding complaint ID [redacted].Sincerely,[redacted]