Bank2

Initial Business Response /* (1000, 5, 2015/07/28) */
I received your letter dated 7.17.15 today.
We do not discuss these kinds of matters with outside disinterest parties due to our privacy policy.
However, I can tell you that your client has never attempted to contact me to resolve any...

issues.
Furthermore, it should be noted that we must comply with Federal Banking Regulations concerning appraisals and after my review of this matter, I am confident that we complied with these regulations. Your client might want to review Federal Banking Regulations or perhaps regulations for appraisers. This might help your client understand the issues further. I believe they will see that the bank performed under these rules. They might want to discuss it with their congressional representatives if they continue to feel they were disadvantage by the regulations in place.
Bank2 is known as a very caring organization and when in fault, we work to remedy the situation to our clients satisfaction. We do not make a profit at our customers peril. If the comments in your document are truly those of your client, your client has maligned the reputation of Bank2 and this is very concerning to us. Our reputation is vital to our business and we will defend our reputation to the full extent of the law.
Thank you,
[redacted]
President and CEO