Banks Brothers Home Improvement Reviews (1)
Banks Brothers Home Improvement Rating
Description: Home Repair & Maintenance
Address: 8407 F - Richmond Highway, Alexandria, Virginia, United States, 22309
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Review: On December 18, 2013, I hired a man who went by the name of [redacted], from Banks Brothers Home Improvement, to come fix my home heating- He asked specifically for $300 in cash, not in check. I paid him $300 in cash, after he claimed to have thoroughly fixed the problem.The next day, the same issue occurred with our heating. I requested for "[redacted]" to come back and re-look into it. He came back on December 20th and a little after 10 minutes, he asked for another $250 (again in cash) saying that he had found another problem. I refused to pay him any more money until I had confirmed that our heating had been fixed properly. The day after he left, we experienced the same issue with our heating... I called [redacted] and asked him to return my $300, and told him that I would find another professional heating company. We scheduled a time/day for him to come drop off the $300, but of course he never did.My experience with this company has been very poor; unprofessional and unethical (i.e. the phone number listed on his receipt/bill payment is not even his number.) I am assuming that others, aside from myself, have also been scammed by this gentleman. I would appreciate it if Revdex.com would investigate into Banks Brothers Home Improvement, I would hate for anyone else to go through the same problem. Banks Brothers Home Improvement[redacted], VA [redacted]Desired Settlement: Agreed to return the $300, but cannot get in contact.