Banner Exteriors

Banner Exteriors went to the home owners house and determined that the leak was being caused by the siding installation on the house Banner only replaced the roof on February 9,We went back on September 4, and made all repairs anyway, free of charge The home owner is now satisfied with Banner

Banner Exteriors went to the home owners house and determined that the leak was being caused by the siding installation on the house.  Banner only replaced the roof on February 9,2008. We went back on September 4, 20145 and made all repairs anyway, free of charge.  The...

home owner is now satisfied with Banner.

Review: Did not repair roof for cause of major water leak.Desired Settlement: Complete the job that was not done properly and for which I was already billed and paid for incomplete service after another contractor pointed out the flaw in the roof repair.

Business

Response:

Banner Exteriors went to the home owners house and determined that the leak was being caused by the siding installation on the house. Banner only replaced the roof on February 9,2008. We went back on September 4, 20145 and made all repairs anyway, free of charge. The home owner is now satisfied with Banner.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Regards, [redacted]