Banner Lassen Medical Center

I am rejecting this response because:this bill has nothing to do with the HIPPA lawsthis has to do with me being billed for charges incurred by my grandson *** ***, that have nothing to do with mehe is in the custody of his parents and they are responsible for this bill I have not been contacted by Banner

Tell us why here... [redacted], had originally called [redacted]'s phone number, as it was the number on the letter we receive. She inadvertantly missed the Grandfather's phone number ([redacted] we had on 2/19/15. [redacted] called [redacted] and spoke to [redacted], the grandfather today and informed him he is no longer listed as the responsible party. She also provided him with her direct number for any future questions. Thank you, [redacted] Banner Lassen Medical Center [redacted]
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.

Thank you for inquiry on behalf of our patient, Mr. [redacted].  Banner Lassen Medical Center is deeply committed to providing the highest quality clinical care and patient experience to all patients.  We are looking into Mr.  [redacted]’s billing concerns and will be contacting...

him directly to ensure that they are resolved.  Due to HIPAA requirements, we are unable to provide further information to your office.  Thank you again for this notification. Respectfully, [redacted]Patient Relations RepresentativeBanner Health Corporate Mesa

Review: I am being billed for a service from Banner Hospital that I did not take t my grandson to. I did not authorize or sign for. His mother did. My grandson did not live with me nor did I have guardianship. I have sent Banner a letter along with a copy of the Court Order of the guardianship being terminated on 8/28/2014. Date of service was 2/07/2015. I have called, mailed and gone in person to give them this information along with the parents information. I am now being threatened with collections. WHEN I HAD NOTHING TO DO WITH THIS IN ANY WAY. Please advice on what to do. as my efforts are being ignored.Desired Settlement: take my name off the bill, no more threats of Collections and bill his parents. as they are responsible for him not me.

Business

Response:

Thank you for inquiry on behalf of our patient, Mr. [redacted]. Banner Lassen Medical Center is deeply committed to providing the highest quality clinical care and patient experience to all patients. We are looking into Mr. [redacted]’s billing concerns and will be contacting him directly to ensure that they are resolved. Due to HIPAA requirements, we are unable to provide further information to your office. Thank you again for this notification. Respectfully, [redacted]Patient Relations RepresentativeBanner Health Corporate Mesa

Consumer

Response:

I am rejecting this response because:this bill has nothing to do with the HIPPA laws. this has to do with me being billed for charges incurred by my grandson [redacted], that have nothing to do with me. he is in the custody of his parents and they are responsible for this bill. I have not been contacted by Banner.

Business

Response:

Tell us why here... [redacted], had originally called [redacted]'s phone number, as it was the number on the letter we receive. She inadvertantly missed the Grandfather's phone number ([redacted] we had on 2/19/15. [redacted] called [redacted] and spoke to [redacted], the grandfather today and informed him he is no longer listed as the responsible party. She also provided him with her direct number for any future questions. Thank you, [redacted] Banner Lassen Medical Center [redacted]

Consumer

Response:

I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.