Initial Business Response /* (1000, 10, 2015/05/22) */
Mr [redacted] wasn't happy with the bed frame provided at no charge with the purchase of the Tempu-pedic mattress set. Banner Mattress agreed to provide a
upgraded frame that is considered the heaviest standard frame made. The frame is...
produced by Knickerbocher bed frame company. Mr [redacted] then
contacted Banner Mattress with the request for a better frame. The only frame that is better is the Knickerbocher Embrace frame that retails for $349.00. We offered the Embrace frame for $180.00. Mr [redacted] excepted and paid for the Embrace frame on 5-15-15.
Initial Business Response /* (1000, 10, 2015/05/22) */
Mr [redacted] wasn't happy with the bed frame provided at no charge with the purchase of the Tempu-pedic mattress set. Banner Mattress agreed to provide a
upgraded frame that is considered the heaviest standard frame made. The frame is...
produced by Knickerbocher bed frame company. Mr [redacted] then
contacted Banner Mattress with the request for a better frame. The only frame that is better is the Knickerbocher Embrace frame that retails for $349.00. We offered the Embrace frame for $180.00. Mr [redacted] excepted and paid for the Embrace frame on 5-15-15.