I had never heard of LDR LLC until fraud alert with my bank declined a suspicious charge to my banking account for $500.00+Thank goodness they caught itI happened to be out of town and was very inconvenienced as it was recommended that my card be shut off and replacedFrom all the negative reviews, think twice about doing business with this bunch
Sent items in (laptop, iphone and macbook)Got a quote for all three items, happily sent them inTHREE weeks went by, no email from EcyclebestThey didn't answer their phone eitherTwo more weeks went by and the WEBSITE IS DOWN!!!! I sent three items and JUST WANT TO GET THEM BACK!!!
Unfortunately, like everyone else on this site, I found out Cashforlaptops was a scam too lateI didn't read any reviews until I had already placed my device in the mail and it was shipped off by USPSIf you're worried about not getting your device back or getting the money you want for it, please follow these steps! Avoid at all costs, if you have not shipped alreadySave yourself the trouble and just use another site or sell your device yourselfYou'll be grateful in the end! Log into their online system and keep track of updates of your device and the messages they send, as their emails sometimes go to SPAM for no reason Also, Newgistics is their return company and those people are TRASH! Another reason why you should avoid them! Read up on reviews of Newgistics shipping company 3.READ READ READ their Terms & Conditions on their websiteWhen they receive your device, you'll get an email that says Device Received, but wait until you receive the Device Inspected & Valued emailThis is where they will LOWBALL the st out of you! However, in their T&C's, you MUST CALL THEM WITHIN FIVE (5) DAYS! Remember this, CALL THEM, not email, CALL them to discuss the offer within FIVE (5) DAYS, actually MAKE IT FOUR (4) DAYS so they don't ignore your calls on the 5thand this is NOT BUSINESS DAYS! Once you call them, they will hassle you to let them keep the device and increase in price without any justification as to why they could not offer that price initiallyThis is where you can decide what is your selling threshold, do you take their increased price or not, it's up to youHOWEVER, if you feel they are not making an effort you can DECLINE their final offer, and they MUST return your device in the same condition as sent according to their T&C's My Experience: I was quoted $for my Macbook Pro 13" Mid-GHz laptop, which was a decent priceI received an offer of $136, WHAT THE H*LL!!! Thank goodness I had read previous reviews, so I knew to read their T&C's and patiently wait for my time to strikeI called them immediately the next day and the first lady already knew that I wanted to speak to the "Purchasing Department" without even askingI was transferred to Melanie (the Purchasing Department) quickly and she tried to hassle me into keeping the device saying that is was "gently used" in certain locationsWell duh, this is what you quoted me for, a gently used device for $She placed me on hold for minutes then came back and said "she checked other sites and their selling between $250-400, so we can offer you $which is a great price compared to other sites." Meanwhile, I'm on eBay seeing listings for $so I know she's feeding me bull and calling it ice creamI declined and she placed me on hold again, then came back and asked me what is my price? I told her $881, and she claims that is for new devices, sealed in the box, when their site says for used productsI told her $is the lowest I'll go and the highest she could do was $I asked for my device back and she processed my returnAGAIN, I don't see how you can go from $online to $to $to $with no justification or careThis goes to show they are truly trying to scam people out of paying their quoted offer I'll be getting my device back as I received the RETURN packaged email, although it was very condescendingOne of the lines in the email is "You might be asking, "Will there be any further negotiations on my device?" Absolutely not! You have received our highest and best offer." Seems like they're mad they have to pay return shipping to send my laptop back to me, haha! If you're looking for a good site to sell used laptops try using the eBay Valet program to sell it
This Company is a RipOFF! period, I received an Email stating that my phones had been inspected and that they would pay me pennies on the dollar compared to what was agreed to initiallyThis email was sent to me Saturday evening, I immediately called to ask for my phones to be sent back to meThey were closedI sent Emails stating that I wanted my phones backSunday they are closedI called Monday and was put on hold after giving my informationAfter holding for min they hung up on meI called back repeatedly and they did not answer the phone ( I realize now that they were screening my calls)This morning (Tuesday) I called them first thing, after holding again multiple times I was able to talk with Melanie in purchasingShe informed me that my email responses were invalidAnd that the phones would not be returned to me since it had been three daysYou see they counted Saturday even though they were closed at the time I received the EmailBasically they gave me two options, 1) Take the low ball offer, or 2) Take the slightly better offer that I only received after min on the phoneThey refused to return my phones to meBasically they are a bait and switch companyI am no lawyer, but my wife isWe will be filing a Class Action Lawsuit against this company
I sent in my Samsung Galaxy Note on Wednesday, January 28th to eCycleBest after being quoted $onlineMy phone was in almost mint condition-practically new(only had a couple small chips around metal framing) in which I understood that I might not get the full $for that reason, but expected an amount somewhere near that quoteThey emailed me over a week later on Friday the 6th saying they would send me a check for $$for a phone that is selling on ebay for amounts between and depending on conditionI even saw one with a cracked screen that was selling for $The terms and conditions I read stated "You will have three (3) days to either accept or reject that new lower priceThe three days begins upon inspection of your device and our emailing you notice of intended payment either pursuant to the original initial quote or such value as we determine in our sole discretion." When I received the email with the price quote on Friday at approximately 4:33pm, I called immediately and they were closedI sent an email right after that and received an automated email that sated their hours were Mon-Friday 7am to 4pm and Saturday 7am to 3:30pm (PST) which is the same time zone I am inI find it odd that they sent me the email after they were closedI also was told in the email that I would be contacted back within hours and I never wasI called again on Saturday within the hours stated in the email, and the guy who answered told me the purchasing department did not open until Monday and they were the only ones who could help meSo I called again Monday morning, and I was told the purchasing department was closed for lunwas 10:28am my time when I first calledLunch at 10:30? I called again an hour later and was finally transferred to the purchasing department after giving my order number and name- and at minutes of waiting, an automated lady came on and said they were experiencing high volume calls and told me to call back, and then I was hung up onI did this times until I asked to speak to a manager before being transferred to purchasing department in which I waited another minutesWhen she answered, I told her I wanted my phone back and was not happy with the quoteShe told me it had already been processed and there was nothing she could doShe told me it was automatically processed over and overI told her I had done everything I could to contact them and that all the days I was given within my days of being able to accept or reject, they were closedIf you count the fact that the company was already closed the day they emailed me with quote, and then Saturday when I called-then Monday would of been the first business day I was able to callThe lady said though that "It's not business days, just days period." Even if that was the case, I still would of been within my days because hours from the time of the email would of been Monday at 4:33pm, and I spoke to them Monday by noonI was practically in tears and begged her to send my phone back, and she told me it had already been processed and automated, and again there was nothing she could do for me She offered me higher amounts for my phone that went up to $150, but I told her I still wanted my phone back, and she said that was not going to happenI feel that I was lied to and scammedI was not aware that if I was not happy with the quote, I would never see my phone again and they did everything to make sure that happenedI have never been treated so poorly as a customer and can't believe this is a standing businessIt is now more about the integrity of this business than it is about the moneyWhat they are doing to people is wrongI will be seeking legal action and see if I have a caseI can see that they have done the same to so many peopleI just wish I would of read the reviews prior
Seems more like a scam to meThe estimated amount for my laptop model (even in a broken condition was $31)When I sent in the laptop they said it was worth $ I realize it's an estimate and not guaranteed, but when you obtain an estimate using such criteria (e.gbroken screen), the estimate should be much closer to the actualAnd, there was no explanation as to why it was much lowerTo make matters worse, they said they would send payment (to PayPal) within daysIt's been days and still no payment
Please do not ever use this company All you have to do is simply read the more than complaints to see how bad they are They offer you a higher than amount for your used electronics (iphones, ipads, laptops, etc...) They tell you that they will email you an offer for your item, and that if you aren't happy with their offer they will send back your item - no worries What they do is they never send you an email with an offer They send you an email telling you that they received your item, and they will have a technician review it and you will hear from them in 5-days with an offer Then, 5-days later, you get an email saying your item was sold, and they are mailing you a check No mention of how much If you try very hard and have a lot of patience, you will get through to them or figure out how to log onto their website and you then realize you've been had - the original dollar offer is reduced by 80-90% - they claim your phone / laptop was in terrible shape and had all kinds of problems - most of which are not true - when you ask for your phone/laptop back , they tell you that it already has been processed, as they claim to have sent you an email with the dollar value days ago That email was never sent by them I received many emails from them except for the one they claim was sent with a price Almost all 800+ complaints say the same thing Then you are stuck - they offer you a little more money to go away, but not nearly close to their orignial offer - they are preying on the fact that most people don't have the time or energy to fight them Be forewarned - these are scam artists and they will steal your devices for pennies on the dollar If you already have been scammed, try filing a complaint with the Revdex.com -they seem to at least try and respond the these complaints - and don't accept anything less than the original offer - if you have to , take them to small claims court or get an attorney to sue them - they seem to respond to this Better off never using this company - use Gazelle or another more reputable company
Summary: This company quoted me $for my smartphone, then changed the quote to $once they received it The phone is in like-new condition, absolutely zero damage or wear, and also functioning like-new Definitely seems like an intentional scam See below for full explanation On or about 09/02/the CashForLaptops website quoted me $for a Galaxy Note SM-N920T (64GB) I had done some shopping around prior to receiving this quote, and people were selling the same device, used, on [redacted] , [redacted] , etc., for $to $400, so the quote for CashForLaptops seemed about right I fully expected to get as little as $300, but I decided it was worth the convenience of not dealing with [redacted] or other means of selling My device shipped on 09/09/2016, and according to the provided tracking information it was delivered on 09/14/at 06:00PM CashForLaptops finally emailed me to confirm receipt of the device on 09/17/at 11:33AM I felt like this was a bit slow, but not a huge deal On the afternoon of 09/20/I received the final quote via email, which you can view at the end of this review, wherein they quoted me $ I immediately went back on their website and selected the same device (SM-N920T), and their website still quoted me $!!!! I feel they're guilty of intentionally inaccurate & unethical tactics As of this moment on 09/20/2016, this device, used, is still selling for well over $ By the time I get the device back the value probably will have dropped slightly, but mostly they've just wasted my time and tried my patience Completely unacceptable I will never do business with this company again, and I will advise everyone I know to avoid this company as well ---------------------------------------------------- Dear [my name], Good news: your device arrived safely at our facility and just received a professional appraisal by our qualified device inspectors Nothing to do now but get paid After carefully inspecting your device by hand, seeing its condition, and following up-to-the-minute market conditions--you're owed $for the device This is the same amount we'd pay everyone else for the same device right now, and it follows the Terms & Conditions we agreed upon when you sent your device What's Next? No more waiting around; our accounting team is processing your payment right now, and after the days we'll be sending you your PayPal payment Thanks for trusting us as your unwanted device recycler, and improving our environment while you're at it Have a good day and look out for your payment In Your Service, CashforLaptops eCycle Best Coney Island Drive Sparks, NV 1-775-954-
I had never heard of LDR LLC until fraud alert with my bank declined a suspicious charge to my banking account for $500.00+Thank goodness they caught itI happened to be out of town and was very inconvenienced as it was recommended that my card be shut off and replacedFrom all the negative reviews, think twice about doing business with this bunch
Sent items in (laptop, iphone and macbook)Got a quote for all three items, happily sent them inTHREE weeks went by, no email from EcyclebestThey didn't answer their phone eitherTwo more weeks went by and the WEBSITE IS DOWN!!!! I sent three items and JUST WANT TO GET THEM BACK!!!
Unfortunately, like everyone else on this site, I found out Cashforlaptops was a scam too lateI didn't read any reviews until I had already placed my device in the mail and it was shipped off by USPSIf you're worried about not getting your device back or getting the money you want for it, please follow these steps! Avoid at all costs, if you have not shipped alreadySave yourself the trouble and just use another site or sell your device yourselfYou'll be grateful in the end! Log into their online system and keep track of updates of your device and the messages they send, as their emails sometimes go to SPAM for no reason Also, Newgistics is their return company and those people are TRASH! Another reason why you should avoid them! Read up on reviews of Newgistics shipping company 3.READ READ READ their Terms & Conditions on their websiteWhen they receive your device, you'll get an email that says Device Received, but wait until you receive the Device Inspected & Valued emailThis is where they will LOWBALL the s
t out of you! However, in their T&C's, you MUST CALL THEM WITHIN FIVE (5) DAYS! Remember this, CALL THEM, not email, CALL them to discuss the offer within FIVE (5) DAYS, actually MAKE IT FOUR (4) DAYS so they don't ignore your calls on the 5thand this is NOT BUSINESS DAYS! Once you call them, they will hassle you to let them keep the device and increase in price without any justification as to why they could not offer that price initiallyThis is where you can decide what is your selling threshold, do you take their increased price or not, it's up to youHOWEVER, if you feel they are not making an effort you can DECLINE their final offer, and they MUST return your device in the same condition as sent according to their T&C's My Experience: I was quoted $for my Macbook Pro 13" Mid-GHz laptop, which was a decent priceI received an offer of $136, WHAT THE H*LL!!! Thank goodness I had read previous reviews, so I knew to read their T&C's and patiently wait for my time to strikeI called them immediately the next day and the first lady already knew that I wanted to speak to the "Purchasing Department" without even askingI was transferred to Melanie (the Purchasing Department) quickly and she tried to hassle me into keeping the device saying that is was "gently used" in certain locationsWell duh, this is what you quoted me for, a gently used device for $She placed me on hold for minutes then came back and said "she checked other sites and their selling between $250-400, so we can offer you $which is a great price compared to other sites." Meanwhile, I'm on eBay seeing listings for $so I know she's feeding me bull and calling it ice creamI declined and she placed me on hold again, then came back and asked me what is my price? I told her $881, and she claims that is for new devices, sealed in the box, when their site says for used productsI told her $is the lowest I'll go and the highest she could do was $I asked for my device back and she processed my returnAGAIN, I don't see how you can go from $online to $to $to $with no justification or careThis goes to show they are truly trying to scam people out of paying their quoted offer I'll be getting my device back as I received the RETURN packaged email, although it was very condescendingOne of the lines in the email is "You might be asking, "Will there be any further negotiations on my device?" Absolutely not! You have received our highest and best offer." Seems like they're mad they have to pay return shipping to send my laptop back to me, haha! If you're looking for a good site to sell used laptops try using the eBay Valet program to sell it
This Company is a RipOFF! period, I received an Email stating that my phones had been inspected and that they would pay me pennies on the dollar compared to what was agreed to initiallyThis email was sent to me Saturday evening, I immediately called to ask for my phones to be sent back to meThey were closedI sent Emails stating that I wanted my phones backSunday they are closedI called Monday and was put on hold after giving my informationAfter holding for min they hung up on meI called back repeatedly and they did not answer the phone ( I realize now that they were screening my calls)This morning (Tuesday) I called them first thing, after holding again multiple times I was able to talk with Melanie in purchasingShe informed me that my email responses were invalidAnd that the phones would not be returned to me since it had been three daysYou see they counted Saturday even though they were closed at the time I received the EmailBasically they gave me two options, 1) Take the low ball offer, or 2) Take the slightly better offer that I only received after min on the phoneThey refused to return my phones to meBasically they are a bait and switch companyI am no lawyer, but my wife isWe will be filing a Class Action Lawsuit against this company
I sent in my Samsung Galaxy Note on Wednesday, January 28th to eCycleBest after being quoted $onlineMy phone was in almost mint condition-practically new(only had a couple small chips around metal framing) in which I understood that I might not get the full $for that reason, but expected an amount somewhere near that quoteThey emailed me over a week later on Friday the 6th saying they would send me a check for $$for a phone that is selling on ebay for amounts between and depending on conditionI even saw one with a cracked screen that was selling for $The terms and conditions I read stated "You will have three (3) days to either accept or reject that new lower priceThe three days begins upon inspection of your device and our emailing you notice of intended payment either pursuant to the original initial quote or such value as we determine in our sole discretion." When I received the email with the price quote on Friday at approximately 4:33pm, I called immediately and they were closedI sent an email right after that and received an automated email that sated their hours were Mon-Friday 7am to 4pm and Saturday 7am to 3:30pm (PST) which is the same time zone I am inI find it odd that they sent me the email after they were closedI also was told in the email that I would be contacted back within hours and I never wasI called again on Saturday within the hours stated in the email, and the guy who answered told me the purchasing department did not open until Monday and they were the only ones who could help meSo I called again Monday morning, and I was told the purchasing department was closed for lunwas 10:28am my time when I first calledLunch at 10:30? I called again an hour later and was finally transferred to the purchasing department after giving my order number and name- and at minutes of waiting, an automated lady came on and said they were experiencing high volume calls and told me to call back, and then I was hung up onI did this times until I asked to speak to a manager before being transferred to purchasing department in which I waited another minutesWhen she answered, I told her I wanted my phone back and was not happy with the quoteShe told me it had already been processed and there was nothing she could doShe told me it was automatically processed over and overI told her I had done everything I could to contact them and that all the days I was given within my days of being able to accept or reject, they were closedIf you count the fact that the company was already closed the day they emailed me with quote, and then Saturday when I called-then Monday would of been the first business day I was able to callThe lady said though that "It's not business days, just days period." Even if that was the case, I still would of been within my days because hours from the time of the email would of been Monday at 4:33pm, and I spoke to them Monday by noonI was practically in tears and begged her to send my phone back, and she told me it had already been processed and automated, and again there was nothing she could do for me She offered me higher amounts for my phone that went up to $150, but I told her I still wanted my phone back, and she said that was not going to happenI feel that I was lied to and scammedI was not aware that if I was not happy with the quote, I would never see my phone again and they did everything to make sure that happenedI have never been treated so poorly as a customer and can't believe this is a standing businessIt is now more about the integrity of this business than it is about the moneyWhat they are doing to people is wrongI will be seeking legal action and see if I have a caseI can see that they have done the same to so many peopleI just wish I would of read the reviews prior
Seems more like a scam to meThe estimated amount for my laptop model (even in a broken condition was $31)When I sent in the laptop they said it was worth $ I realize it's an estimate and not guaranteed, but when you obtain an estimate using such criteria (e.gbroken screen), the estimate should be much closer to the actualAnd, there was no explanation as to why it was much lowerTo make matters worse, they said they would send payment (to PayPal) within daysIt's been days and still no payment
Please do not ever use this company All you have to do is simply read the more than complaints to see how bad they are They offer you a higher than amount for your used electronics (iphones, ipads, laptops, etc...) They tell you that they will email you an offer for your item, and that if you aren't happy with their offer they will send back your item - no worries What they do is they never send you an email with an offer They send you an email telling you that they received your item, and they will have a technician review it and you will hear from them in 5-days with an offer Then, 5-days later, you get an email saying your item was sold, and they are mailing you a check No mention of how much If you try very hard and have a lot of patience, you will get through to them or figure out how to log onto their website and you then realize you've been had - the original dollar offer is reduced by 80-90% - they claim your phone / laptop was in terrible shape and had all kinds of problems - most of which are not true - when you ask for your phone/laptop back , they tell you that it already has been processed, as they claim to have sent you an email with the dollar value days ago That email was never sent by them I received many emails from them except for the one they claim was sent with a price Almost all 800+ complaints say the same thing Then you are stuck - they offer you a little more money to go away, but not nearly close to their orignial offer - they are preying on the fact that most people don't have the time or energy to fight them Be forewarned - these are scam artists and they will steal your devices for pennies on the dollar If you already have been scammed, try filing a complaint with the Revdex.com -they seem to at least try and respond the these complaints - and don't accept anything less than the original offer - if you have to , take them to small claims court or get an attorney to sue them - they seem to respond to this Better off never using this company - use Gazelle or another more reputable company
Summary: This company quoted me $for my smartphone, then changed the quote to $once they received it The phone is in like-new condition, absolutely zero damage or wear, and also functioning like-new Definitely seems like an intentional scam See below for full explanation On or about 09/02/the CashForLaptops website quoted me $for a Galaxy Note SM-N920T (64GB) I had done some shopping around prior to receiving this quote, and people were selling the same device, used, on [redacted] , [redacted] , etc., for $to $400, so the quote for CashForLaptops seemed about right I fully expected to get as little as $300, but I decided it was worth the convenience of not dealing with [redacted] or other means of selling My device shipped on 09/09/2016, and according to the provided tracking information it was delivered on 09/14/at 06:00PM CashForLaptops finally emailed me to confirm receipt of the device on 09/17/at 11:33AM I felt like this was a bit slow, but not a huge deal On the afternoon of 09/20/I received the final quote via email, which you can view at the end of this review, wherein they quoted me $ I immediately went back on their website and selected the same device (SM-N920T), and their website still quoted me $!!!! I feel they're guilty of intentionally inaccurate & unethical tactics As of this moment on 09/20/2016, this device, used, is still selling for well over $ By the time I get the device back the value probably will have dropped slightly, but mostly they've just wasted my time and tried my patience Completely unacceptable I will never do business with this company again, and I will advise everyone I know to avoid this company as well ---------------------------------------------------- Dear [my name], Good news: your device arrived safely at our facility and just received a professional appraisal by our qualified device inspectors Nothing to do now but get paid After carefully inspecting your device by hand, seeing its condition, and following up-to-the-minute market conditions--you're owed $for the device This is the same amount we'd pay everyone else for the same device right now, and it follows the Terms & Conditions we agreed upon when you sent your device What's Next? No more waiting around; our accounting team is processing your payment right now, and after the days we'll be sending you your PayPal payment Thanks for trusting us as your unwanted device recycler, and improving our environment while you're at it Have a good day and look out for your payment In Your Service, CashforLaptops eCycle Best Coney Island Drive Sparks, NV 1-775-954-