Below I have broken out a list of all charges as well as what insurance allowed us to charge and what discount was applied.
Totals: 1971.00
Total adjusted $1247.58
Applied to Deductible $209.99
Copayment $159.00
Co-insurance $70.89
Total Patient Responsibility $439.88
Total...
Insurance Payment $283.54
Every individual who has insurance has different deductibles and different coverage. We try to work with individuals to set up payment plans which work with the individual.
When this patient presented to the Emergency Room as evidenced by the Medical Record, she complained of "weakness" which is a general term. The test which were ordered by the treating Physician were used to "rule out" any serious or emergent findings. It is the Emergency Room MD's role to determine what could possibly be causing this patient's complaint of weakness. These test are all considered routine
procedures for this type diagnosis.
Standard charges and test were ordered and completed for this patient. I will be happy to discuss any of these comments as needed. Thank you for allowing us to review this information.
Patient had 3 accounts that were placed with [redacted] (the extended business office).
All three accounts were linked at one time holding the account in an active status due to the one payment being made. When the payments stopped March 2014 the remaining two accounts [redacted] and [redacted] were transferred to the collection agency [redacted]. Mr. [redacted] wife contacted [redacted] in June on the accounts but no payments were made. Once the accounts are referred to the agency payment in full is required or the account will be placed on the client’s credit history. Mr. [redacted] presented to the office to inquire on the accounts on 7/29/14. His accounts were explained in detail at this time. He paid one account in full on this date. A request was made for the accounts to be returned to [redacted] on 7/29/14.
On 8/7/14 we received the Revdex.com complaint and again starting researching the accounts. Based on the complaint, Mr. [redacted] stated he had never seen this bill. Please see below documentation in reference to the billing on the accounts. In reference to the statement the company Baptist Easley outsources their bills to: [redacted] received the file on the accounts on 7/16/14. There was a delay in processing the accounts with[redacted] once the accounts were closed with [redacted] This delay did result in a communication obstacle for the patient when trying to inquire on the accounts. In reference to refusing to speak with the patient, Baptist Easley spoke with Mr. [redacted] each time in reference to his account.
[redacted], Manager of Patient Financial Services talked with Mr. [redacted] to explain the account history and offer to send documentation again on the accounts. Mr. [redacted] stated he had to pay the accounts in full and there was no need to send the documentation again. Baptist Easley was prepared to work with the client in reference to the outstanding accounts but he did not allow us time before he paid the account in full.
[redacted] was placed with [redacted] on 4/30/13 – Mr. [redacted] was sent three balance due statement from the hospital prior to going to [redacted] on 3/3/13, 4/4/13 and 4/14/13. He also received correspondence from [redacted] in reference to this account. His insurance processed on this account 2/27/13 and he made one payment of $25.00 on 3/18/13 before the account was placed with [redacted] and then another payment on 5/13/13 of $20.00. There were no other payments on this account until he paid it in full on 8/14/14. This account was placed with [redacted] the collection agency on 7/16/14 due to no payment history for two consecutive months
[redacted] was placed with [redacted] on 4/30/13 – Mr. [redacted] was sent two statements from the hospital prior to going to [redacted] on 4/9/13 and 4/19/13. He also received correspondence from [redacted] in reference to this account. His insurance processed on the account on 3/4/13 and he made payments on 3/25/13, 5/21/13, 9/3/13. He paid the account in full on 7/29/14. This account was places with [redacted] the collection agency on 7/16/14 due to no payment history for two consecutive months
[redacted]was placed with [redacted] on 7/29/13 – Mr. [redacted] was sent three balance due statements from the hospital prior to going to [redacted] on 6/5/13, 7/7/13 and 7/17/13. He also received correspondence from [redacted] in reference to this account. His insurance process this account on 5/13/13 and he made 6/17/13,
In reference to the Revdex.com complaint from [redacted], We have contacted the patient and reviewed all the accounts in questions. We provided date in which the...
statements were sent from the hospital and reviewed the collection efforts of the extended business office once the accounts were placed with [redacted]. The patient also received communication from [redacted]( extended business office) in reference to the accounts. Once the accounts were transferred to the outside agency ([redacted]) Mr. [redacted] paid the accounts in full. The accounts in question are paid in full and were not listed on his credit report.
Below I have broken out a list of all charges as well as what insurance allowed us to charge and what discount was applied.
Totals: 1971.00
Total adjusted $1247.58
Applied to Deductible $209.99
Copayment $159.00
Co-insurance $70.89
Total Patient Responsibility $439.88
Total...
Insurance Payment $283.54
Every individual who has insurance has different deductibles and different coverage. We try to work with individuals to set up payment plans which work with the individual.
When this patient presented to the Emergency Room as evidenced by the Medical Record, she complained of "weakness" which is a general term. The test which were ordered by the treating Physician were used to "rule out" any serious or emergent findings. It is the Emergency Room MD's role to determine what could possibly be causing this patient's complaint of weakness. These test are all considered routine
procedures for this type diagnosis.
Standard charges and test were ordered and completed for this patient. I will be happy to discuss any of these comments as needed. Thank you for allowing us to review this information.
Patient had 3 accounts that were placed with [redacted] (the extended business office).
All three accounts were linked at one time holding the account in an active status due to the one payment being made. When the payments stopped March 2014 the remaining two accounts [redacted] and [redacted] were transferred to the collection agency [redacted]. Mr. [redacted] wife contacted [redacted] in June on the accounts but no payments were made. Once the accounts are referred to the agency payment in full is required or the account will be placed on the client’s credit history. Mr. [redacted] presented to the office to inquire on the accounts on 7/29/14. His accounts were explained in detail at this time. He paid one account in full on this date. A request was made for the accounts to be returned to [redacted] on 7/29/14.
On 8/7/14 we received the Revdex.com complaint and again starting researching the accounts. Based on the complaint, Mr. [redacted] stated he had never seen this bill. Please see below documentation in reference to the billing on the accounts. In reference to the statement the company Baptist Easley outsources their bills to: [redacted] received the file on the accounts on 7/16/14. There was a delay in processing the accounts with[redacted] once the accounts were closed with [redacted] This delay did result in a communication obstacle for the patient when trying to inquire on the accounts. In reference to refusing to speak with the patient, Baptist Easley spoke with Mr. [redacted] each time in reference to his account.
[redacted], Manager of Patient Financial Services talked with Mr. [redacted] to explain the account history and offer to send documentation again on the accounts. Mr. [redacted] stated he had to pay the accounts in full and there was no need to send the documentation again. Baptist Easley was prepared to work with the client in reference to the outstanding accounts but he did not allow us time before he paid the account in full.
[redacted] was placed with [redacted] on 4/30/13 – Mr. [redacted] was sent three balance due statement from the hospital prior to going to [redacted] on 3/3/13, 4/4/13 and 4/14/13. He also received correspondence from [redacted] in reference to this account. His insurance processed on this account 2/27/13 and he made one payment of $25.00 on 3/18/13 before the account was placed with [redacted] and then another payment on 5/13/13 of $20.00. There were no other payments on this account until he paid it in full on 8/14/14. This account was placed with [redacted] the collection agency on 7/16/14 due to no payment history for two consecutive months
[redacted] was placed with [redacted] on 4/30/13 – Mr. [redacted] was sent two statements from the hospital prior to going to [redacted] on 4/9/13 and 4/19/13. He also received correspondence from [redacted] in reference to this account. His insurance processed on the account on 3/4/13 and he made payments on 3/25/13, 5/21/13, 9/3/13. He paid the account in full on 7/29/14. This account was places with [redacted] the collection agency on 7/16/14 due to no payment history for two consecutive months
[redacted]was placed with [redacted] on 7/29/13 – Mr. [redacted] was sent three balance due statements from the hospital prior to going to [redacted] on 6/5/13, 7/7/13 and 7/17/13. He also received correspondence from [redacted] in reference to this account. His insurance process this account on 5/13/13 and he made 6/17/13,
In reference to the Revdex.com complaint from [redacted], We have contacted the patient and reviewed all the accounts in questions. We provided date in which the...
statements were sent from the hospital and reviewed the collection efforts of the extended business office once the accounts were placed with [redacted]. The patient also received communication from [redacted]( extended business office) in reference to the accounts. Once the accounts were transferred to the outside agency ([redacted]) Mr. [redacted] paid the accounts in full. The accounts in question are paid in full and were not listed on his credit report.