I have spoken with [redacted] at [redacted] (925) 473-he advised that he would have no problem respraying the rim...All parts where replaced and we are happy to provide invoices for any part in question..Also the insurance company paid for a used hood and fender which we replaced with brand new factory parts and did Not charge the vehicle owner or the insurance company any extra...Hood sticker was ordered from [redacted] at [redacted] and is to be here on or before March per [redacted] at ***The "PART OF THE BUMPER WITH HAS A LOT OF SCRACHES" was ordered from [redacted] brand new We have reordered the part per Mr [redacted] request and it is here at the shop and will install at a time that is convenient for Mr [redacted] Mr [redacted] is aware that he has a usd deductible and we will be pursuing this upon completion
I am rejecting this response because:at the beginning of the repair, [redacted] the manager offered me that he will pay for the deductible I said ok,he will replace all the parts that the car need.the water splash shield was'nt repace alot of mud when I look at it and showed it to him.why he recieved the lower part of the bumper if it has an scractch from the dealer.he is a liar.I would like to bring my car to another repair shop,because I dont trust [redacted] nor the shop no more.and also before the repair he ask me to pay the deductible,and I told him that I could not afford to pay the deductible.And I told that I'm going to get the check from the insurance company,he said that no need to pay for the deductible and he will fix the car witch I agreed forI don't want to bring my car back to him.the wheel said that the repair shop was done in the bay area and he could not bring it back there.but his son told me it was done in sacramento.he's a liar
I have spoken with [redacted] at [redacted] (925) 473-he advised that he would have no problem respraying the rim...All parts where replaced and we are happy to provide invoices for any part in question..Also the insurance company paid for a used hood and fender which we replaced with brand new factory parts and did Not charge the vehicle owner or the insurance company any extra...Hood sticker was ordered from [redacted] at [redacted] and is to be here on or before March per [redacted] at ***The "PART OF THE BUMPER WITH HAS A LOT OF SCRACHES" was ordered from [redacted] brand new We have reordered the part per Mr [redacted] request and it is here at the shop and will install at a time that is convenient for Mr [redacted] Mr [redacted] is aware that he has a usd deductible and we will be pursuing this upon completion
I am rejecting this response because:at the beginning of the repair, [redacted] the manager offered me that he will pay for the deductible I said ok,he will replace all the parts that the car need.the water splash shield was'nt repace alot of mud when I look at it and showed it to him.why he recieved the lower part of the bumper if it has an scractch from the dealer.he is a liar.I would like to bring my car to another repair shop,because I dont trust [redacted] nor the shop no more.and also before the repair he ask me to pay the deductible,and I told him that I could not afford to pay the deductible.And I told that I'm going to get the check from the insurance company,he said that no need to pay for the deductible and he will fix the car witch I agreed forI don't want to bring my car back to him.the wheel said that the repair shop was done in the bay area and he could not bring it back there.but his son told me it was done in sacramento.he's a liar