Bar Harbor Shuttle LLC Reviews (1)
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Bar Harbor Shuttle LLC Rating
Address: 4396 34 St East Edmonton International Airport, Bar Harbor, Maine, United States, 04609-0399
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Good AfternoonFirst I would like to introduce myself as [redacted]. I appreciate your feedback and apologize that you are dissatisfied with your experience. I am aware of your concerns. I am sorry that while reading our website and confirming your reservations you seemingly felt the process was...
confusing to you. We understand that after visiting our website and speaking with our representative you seemingly feel you talked to the wrong company. Our company's ID and name is shown on each caller Id and in case a person does not have one, Our representative clearly states their name and that they are calling from The Bar Harbor Shuttle. We do not store any information in our system we simple receive payment from the customer one or two days prior to using our services, after the passengers authorizes us to do so. We are sorry again that you feel the way you do. Although we feel our shuttle service is unique from any other in that we call and reconfirm with riders, maybe there is something we can do to make even more plan and obvious. We have written policy's and also provide oral confirmations as well. We welcome any suggestions you may have. You can email or call us here at anytime. Sincerely. [redacted]