Baraa Badie Hillawi

l, [redacted] , reviewed Mr [redacted] ***'s response to my report, and have come to the conclusion that he has made a load of lies towards both me and my companyResponding to his accounting of events of the “capacitor" issue, Mr [redacted] claims that I told him that he should upgrade the “electrical circuit” to 50amp from 30amp on August 3, 2015, but in fact I told him that he should upgrade the "electrical circuit" on August 13, when I installed the new "condensing unit"I also recommended that Mr [redacted] change his three old "evaporator coils"Of course, Mr [redacted] ignored my recommendation, and as a result, his capacitor experienced failures, including the capacitor going badEvery time my company was called out to repair the blown capacitor, we reminded him that he needed to replace his three evaporator coils and change his electrical circuit to 50amp, which I have witnesses on that accountMr [redacted] changed his electrical circuit to 50amp after more than an entire year had passed since I first recommended it to him, and to this day has never changed the evaporator CoilsAs far as the warranty is of issue, it was a compressor-only warranty, for a month periodNo parts, material, or labor were includedMr***'s compressor was working for the month warranty from August 13, until August 13, The compressor failed on October 16, which had passed the month warrantyMr [redacted] and I agreed to change the compressor for the amount of $and I do have witnesses on that mannerAfter we had finished changing the compressor, Mr [redacted] had only paid $of the $with his check number ***'Mr [redacted] still owes me $After being deceived and swindled of my $that Mr [redacted] never paid, I agreed never to do business with him againFor the record, before my company and l had began working on the compressor, Mr***'s compressor had failed prior to me working on it for the same reasons mentioned earlier I believe that Mr [redacted] is obligated to pay me my $that was never paidI do not wish to be a victim of his thievery ever againAttached Documents: Copy of Invoice # [redacted] dated August 13, when condensing unit was first installed Copy of Invoice # [redacted] dated October 16, when we installed the new compressor Copy of Check # [redacted] dated August 24, when Mr [redacted] hired an unlicensed and unauthorized electrician to upgrade his electrical Copy of Check # [redacted] dated October 16, when Mr [redacted] paid me $of the agreed $total fee [redacted] Air Conditioning, Heating & Refrigeration

Revdex.com Serving San Diego, Orange & Imperial Counties Attn:*** *** Via facsimile & mail Viewridge Ave #San Diego, Ca 92123-1688Re: Consumer *** *** Assigned ID# ***Dear Ms***,Mr*** called me on 8/13/2014, he requested a new unit for his
market, I told him we should put a bigger unit & that he need recommended a bigger unit plus he needed to change his very old coils insideHe needed to upgrade his electrical to amp instead of amp and the unit cost was a total of $3,His response was let's just change the unit for now and we will see, he paid me only $2,500.00.He had the same problems from his electrical because he didn't upgrade to larger like I recommended prior to installing the new unitThat hurt the capacitor and the compressorOn 10/16/he called me again and said the electrical is tripping the breakerI told him once again the he needed to upgrade the electrical first, it could be the compressor but upgrade first then call meAt this time, called me before 5pm and and said I need a new compressor its gone badSo I told him if the old compressor has passed the one year warranty, then there is no warranty and I will charge you $1,to replace the compressor but you also need to change your coils, his reply was that's fine just replace the compressor for nowI have witnesses when this conversation took placeI brought him a new compressor at night and changed it with a new filter, new site glass, new start kit, new Rrefrigerant, welding, vacuum and completed the jobThe next day we checked the install date of the old compressor and it was passed the month warranty by two and a half monthsThen he decided to only pay me $instead of $1,Just like always, he never pays the amount which was initially agreed uponI was very upset and told him that by not paying me my full price, then I will not do business with crooks like you ever again.I have been in this field for more than years and have never had any problems or complaints from any of my customersI always help them with the price and do my best to make the customerhappy, but Mr*** is a greedy person and always takes advantage of me, therefore, I refuse to do any work for him in the future.Please do not hesitate to contact me if you have further question.Thank you&

Revdex.com Serving San Diego, Orange & Imperial Counties Attn:*** *** Via facsimile & mail Viewridge Ave #San Diego, Ca 92123-1688Re: Consumer *** *** Assigned ID# ***Dear Ms***,Mr*** called me on 8/13/2014, he requested a new unit for his
market, I told him we should put a bigger unit & that he need recommended a bigger unit plus he needed to change his very old coils insideHe needed to upgrade his electrical to amp instead of amp and the unit cost was a total of $3,His response was let's just change the unit for now and we will see, he paid me only $2,500.00.He had the same problems from his electrical because he didn't upgrade to larger like I recommended prior to installing the new unitThat hurt the capacitor and the compressorOn 10/16/he called me again and said the electrical is tripping the breakerI told him once again the he needed to upgrade the electrical first, it could be the compressor but upgrade first then call meAt this time, called me before 5pm and and said I need a new compressor its gone badSo I told him if the old compressor has passed the one year warranty, then there is no warranty and I will charge you $1,to replace the compressor but you also need to change your coils, his reply was that's fine just replace the compressor for nowI have witnesses when this conversation took placeI brought him a new compressor at night and changed it with a new filter, new site glass, new start kit, new Rrefrigerant, welding, vacuum and completed the jobThe next day we checked the install date of the old compressor and it was passed the month warranty by two and a half monthsThen he decided to only pay me $instead of $1,Just like always, he never pays the amount which was initially agreed uponI was very upset and told him that by not paying me my full price, then I will not do business with crooks like you ever again.I have been in this field for more than years and have never had any problems or complaints from any of my customersI always help them with the price and do my best to make the customerhappy, but Mr*** is a greedy person and always takes advantage of me, therefore, I refuse to do any work for him in the future.Please do not hesitate to contact me if you have further question.Thank you&

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
firstable I had a receipt that he give me for the unit and it was $not $that alie and secondly I called him in the first month since he put it and I have a witness on that and third time I called him I had witness also on august he told me to upgrade the electrical and after I done the electrical wasnt that the issue it was the presser that need the adjustment and he refuse to come and he took the old compressor and charge me $ for labor and dint fixed right I had to wait for him and not even call me back and my cooler was off for days then I had to call teknision to came and finally I got it fix so I belive that mr *** should owe me the $back

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
firstable I had a receipt that he give me for the unit and it was $not $that alie and secondly I called him in the first month since he put it and I have a witness on that and third time I called him I had witness also on august he told me to upgrade the electrical and after I done the electrical wasnt that the issue it was the presser that need the adjustment and he refuse to come and he took the old compressor and charge me $ for labor and dint fixed right I had to wait for him and not even call me back and my cooler was off for days then I had to call teknision to came and finally I got it fix so I belive that mr *** should owe me the $back

l, [redacted], reviewed Mr[redacted]'s response to my report, and have come to the conclusion that he has made a load of lies towards both me and my companyResponding to his accounting of events of the “capacitor" issue, Mr[redacted] claims that I told him that he should upgrade the “electrical circuit” to 50amp from 30amp on August 3, 2015, but in fact I told him that he should upgrade the "electrical circuit" on August 13, when I installed the new "condensing unit"I also recommended that Mr[redacted] change his three old "evaporator coils"Of course, Mr[redacted] ignored my recommendation, and as a result, his capacitor experienced failures, including the capacitor going badEvery time my company was called out to repair the blown capacitor, we reminded him that he needed to replace his three evaporator coils and change his electrical circuit to 50amp, which I have witnesses on that accountMr[redacted] changed his electrical circuit to 50amp after more than an entire year had passed since I first recommended it to him, and to this day has never changed the evaporator Coils.As far as the warranty is of issue, it was a compressor-only warranty, for a month periodNo parts, material, or labor were includedMr[redacted]'s compressor was working for the month warranty from August 13, until August 13, The compressor failed on October 16, which had passed the month warrantyMr[redacted] and I agreed to change the compressor for the amount of $and I do havewitnesses on that mannerAfter we had finished changing the compressor, Mr[redacted] had only paid $of the $with his check number [redacted]'Mr[redacted] still owes me$After being deceived and swindled of my $that Mr[redacted] never paid, I agreed never to do business with him again.For the record, before my company and l had began working on the compressor, Mr[redacted]'s compressor had failed prior to me working on it for the same reasons mentioned earlier.? I believe that Mr[redacted] is obligated to pay me my $that was never paidI do not wish to be a victim of his thievery ever again.Attached Documents: Copy of Invoice #[redacted] dated August 13, when condensing unit was first installed Copy of Invoice #[redacted] dated October 16, when we installed the new compressor Copy of Check #[redacted] dated August 24, when Mr[redacted] hired an unlicensed and unauthorized electrician to upgrade his electrical Copy of Check #[redacted] dated October 16, when Mr[redacted] paid me $of the agreed $total fee[redacted] Air Conditioning, Heating & Refrigeration

Revdex.com Serving San Diego, Orange & Imperial Counties Attn:[redacted] Via...

facsimile & mail 4747 Viewridge Ave #200 San Diego, Ca 92123-1688
Re: Consumer [redacted] Assigned ID# [redacted]
Dear Ms. [redacted],
Mr. [redacted] called me on 8/13/2014, he requested a new unit for his market, I told him we should put a bigger unit & that he need recommended a bigger unit plus he needed to change his very old coils inside. He needed to upgrade his electrical to 50 amp instead of 30 amp and the unit cost was a total of $3,700.00. His response was let's just change the unit for now and we will see, he paid me only $2,500.00.
He had the same problems from his electrical because he didn't upgrade to larger like I recommended prior to installing the new unit. That hurt the capacitor and the compressor. On 10/16/15 he called me again and said the electrical is tripping the breaker. I told him once again the he needed to upgrade the electrical first, it could be the compressor but upgrade first then call me. At this time, called me before 5pm and and said I need a new compressor its gone bad. So I told him if the old compressor has passed the one year warranty, then there is no warranty and I will charge you $1,800 to replace the compressor but you also need to change your 3 coils, his reply was that's fine just replace the compressor for now. I have witnesses when this conversation took place. I brought him a new compressor at night and changed it with a new filter, new site glass, new start kit, new R22 refrigerant, welding, vacuum and completed the job. The next day we checked the install date of the old compressor and it was passed the 12 month warranty by two and a half months. Then he decided to only pay me $800 instead of $1,800.00 Just like always, he never pays the amount which was initially agreed upon. I was very upset and told him that by not paying me my full price, then I will not do business with crooks like you ever again.
I have been in this field for more than 20 years and have never had any problems or complaints from any of my customers. I always help them with the price and do my best to make the customer
happy, but Mr. [redacted] is a greedy person and always takes advantage of me, therefore, I refuse to do any work for him in the future.
Please do not hesitate to contact me if you have further question.
Thank you. &

l, [redacted], reviewed Mr. [redacted]'s response to my report, and have come to the conclusion that he has made a load of lies towards both me and my company. Responding to his accounting of events of the “capacitor" issue, Mr. [redacted] claims that I told him that he should upgrade the “electrical circuit” to 50amp from 30amp on August 3, 2015, but in fact I told him that he should upgrade the "electrical circuit" on August 13, 2014 when I installed the new "condensing unit". I also recommended that Mr. [redacted] change his three old "evaporator coils". Of course, Mr. [redacted] ignored my recommendation, and as a result, his capacitor experienced failures, including the capacitor going bad. Every time my company was called out to repair the blown capacitor, we reminded him that he needed to replace his three evaporator coils and change his electrical circuit to 50amp, which I have witnesses on that account. Mr. [redacted] changed his electrical circuit to 50amp after more than an entire year had passed since I first recommended it to him, and to this day has never changed the evaporator Coils.As far as the warranty is of issue, it was a compressor-only warranty, for a 12 month period. No parts, material, or labor were included. Mr. [redacted]'s compressor was working for the 12 month warranty from August 13, 2014 until August 13, 2015. The compressor failed on October 16, 2015 which had passed the 12 month warranty. Mr. [redacted] and I agreed to change the compressor for the amount of $1800.00 and I do havewitnesses on that manner. After we had finished changing the compressor, Mr. [redacted] had only paid $800.00 of the $1800.00 with his check number [redacted]'. Mr. [redacted] still owes me$1000.00. After being deceived and swindled of my $1000.00 that Mr. [redacted] never paid, I agreed never to do business with him again.For the record, before my company and l had began working on the compressor, Mr. [redacted]'s compressor had failed prior to me working on it for the same reasons mentioned earlier. I believe that Mr. [redacted] is obligated to pay me my $1000.00 that was never paid. I do not wish to be a victim of his thievery ever again.Attached Documents: Copy of Invoice #[redacted] dated August 13, 2014 when condensing unit was first installed Copy of Invoice #[redacted] dated October 16, 2015 when we installed the new compressor Copy of Check #[redacted] dated August 24, 2015 when Mr. [redacted] hired an unlicensed and unauthorized electrician to upgrade his electrical Copy of Check #[redacted] dated October 16, 2015 when Mr. [redacted] paid me $800.00 of the agreed $1800.00 total fee[redacted] Air Conditioning, Heating & Refrigeration

l, [redacted], reviewed Mr. [redacted]'s response to my report, and have come to the conclusion that he has made a load of lies towards both me and my company. Responding to his accounting of events of the “capacitor" issue, Mr. [redacted] claims that I told him that he should upgrade the “electrical circuit” to 50amp from 30amp on August 3, 2015, but in fact I told him that he should upgrade the "electrical circuit" on August 13, 2014 when I installed the new "condensing unit". I also recommended that Mr. [redacted] change his three old "evaporator coils". Of course, Mr. [redacted] ignored my recommendation, and as a result, his capacitor experienced failures, including the capacitor going bad. Every time my company was called out to repair the blown capacitor, we reminded him that he needed to replace his three evaporator coils and change his electrical circuit to 50amp, which I have witnesses on that account. Mr. [redacted] changed his electrical circuit to 50amp after more than an entire year had passed since I first recommended it to him, and to this day has never changed the evaporator Coils.
As far as the warranty is of issue, it was a compressor-only warranty, for a 12 month period. No parts, material, or labor were included. Mr. [redacted]'s compressor was working for the 12 month warranty from August 13, 2014 until August 13, 2015. The compressor failed on October 16, 2015 which had passed the 12 month warranty. Mr. [redacted] and I agreed to change the compressor for the amount of $1800.00 and I do have
witnesses on that manner. After we had finished changing the compressor, Mr. [redacted] had only paid $800.00 of the $1800.00 with his check number [redacted]'. Mr. [redacted] still owes me
$1000.00. After being deceived and swindled of my $1000.00 that Mr. [redacted] never paid, I agreed never to do business with him again.
For the record, before my company and l had began working on the compressor, Mr. [redacted]'s compressor had failed prior to me working on it for the same reasons mentioned earlier. 
I believe that Mr. [redacted] is obligated to pay me my $1000.00 that was never paid. I do not wish to be a victim of his thievery ever again.
Attached Documents: Copy of Invoice #[redacted] dated August 13, 2014 when condensing unit was first installed Copy of Invoice #[redacted] dated October 16, 2015 when we installed the new compressor Copy of Check #[redacted] dated August 24, 2015 when Mr. [redacted] hired an unlicensed and unauthorized electrician to upgrade his electrical Copy of Check #[redacted] dated October 16, 2015 when Mr. [redacted] paid me $800.00 of the agreed $1800.00 total fee
[redacted] Air Conditioning, Heating & Refrigeration

Review: I called mr [redacted] last year to put me brand new cooling unit on 8/13/2014 and he told me it has one year warranty with part and labor during one year I had to call him three time it caused me problem its not cooling good so he keep replacing some part and I had to pay him first time 45$ second time 75$ and last time he told me that I had to replace electrical wire which I did cost me 460$at last on 8/10 the cooler went bad again the compressor went done I had to bring second opinion and he told me is the compressor for sure nothing else so I called mr [redacted] on 10/14 /2015he replace the compressor and charge me 800 $ more and the cooler still not function right so I called him to let him know whats going on and he told be he will be here on monday 10/19/2015 he did not come and not not answer my phone calls. I know this guy for 7 years that I dealt with him on the past and I had no problem before . so please let see what you can do for me after I paid him 3420 $ with cheches one 2500$ on 8/13/2014/ and 800 $ on 10/16/2015 and some cash .Desired Settlement: I wont him do come and fix it the right way and give receipt with one year warranty including the labor and parts.

Business

Response:

Revdex.com Serving San Diego, Orange & Imperial Counties Attn:[redacted] Via facsimile & mail 4747 Viewridge Ave #200 San Diego, Ca 92123-1688Re: Consumer [redacted] Assigned ID# [redacted]Dear Ms. [redacted],Mr. [redacted] called me on 8/13/2014, he requested a new unit for his market, I told him we should put a bigger unit & that he need recommended a bigger unit plus he needed to change his very old coils inside. He needed to upgrade his electrical to 50 amp instead of 30 amp and the unit cost was a total of $3,700.00. His response was let's just change the unit for now and we will see, he paid me only $2,500.00.He had the same problems from his electrical because he didn't upgrade to larger like I recommended prior to installing the new unit. That hurt the capacitor and the compressor. On 10/16/15 he called me again and said the electrical is tripping the breaker. I told him once again the he needed to upgrade the electrical first, it could be the compressor but upgrade first then call me. At this time, called me before 5pm and and said I need a new compressor its gone bad. So I told him if the old compressor has passed the one year warranty, then there is no warranty and I will charge you $1,800 to replace the compressor but you also need to change your 3 coils, his reply was that's fine just replace the compressor for now. I have witnesses when this conversation took place. I brought him a new compressor at night and changed it with a new filter, new site glass, new start kit, new R22 refrigerant, welding, vacuum and completed the job. The next day we checked the install date of the old compressor and it was passed the 12 month warranty by two and a half months. Then he decided to only pay me $800 instead of $1,800.00 Just like always, he never pays the amount which was initially agreed upon. I was very upset and told him that by not paying me my full price, then I will not do business with crooks like you ever again.I have been in this field for more than 20 years and have never had any problems or complaints from any of my customers. I always help them with the price and do my best to make the customerhappy, but Mr. [redacted] is a greedy person and always takes advantage of me, therefore, I refuse to do any work for him in the future.Please do not hesitate to contact me if you have further question.Thank you. &