Barbara's Antiques & Collectables Reviews (3)
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Barbara's Antiques & Collectables Rating
Address: 414 Lakewood Rd, Madison, Maine, United States, 04950-3016
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We have spoken with Mr. [redacted] and have come to an agreement. He is now satisfied.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in...
reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Hello my name is [redacted] and I am the Sales Manager here at Honda, Subaru of Santa Fe. I want to start by saying that I apologize for the confusion, this was a program that our company participated in 7 years ago with a company called [redacted]. Most of our current employees...
are unaware of this and we have not had a claim such as this in over 6 months. [redacted] is now out of business, however we the dealership will honor the program and administer the program exactly the way [redacted] would have. So as long as you qualify, we will refund the warranty amount. The administator of the program, [redacted] is out of the office today, but I have forwarded him this message as well. If you want to call tomorrow (06/24/2015) after 10am and ask for [redacted], I'm sure we can sort it out. We value your business and apologize again for the misunderstanding and look forward to serving you now and in the future.Regards,[redacted]Sales Manager[redacted] phone[redacted] fax