Per Mr [redacted] accusations of theftWe have complied with his request for reimbursement of a SD card that he claims was in the carA check for the reimbursement amount was mailed October 18,
In regards to the current complaintWe sincerely apologize for the mistake in published priceThis was in to attempt made intentionalAfter identification of error we acted quickly to correct and posted signs at dealership entrances to make consumers aware of the mentioned error. Respectfully, [redacted] General ManagerBarber Honda
Initial Business Response / [redacted] (1000, 7, 2016/02/02) */ Contact Name and Title: [redacted] ,President Contact Phone: XXXXXXXXXX Contact Email: [redacted] @barberhonda.com Revdex.com & Ms [redacted] : I have looked into Ms [redacted] complaint concerning the repair that was performed on her vehicle while at Barber Honda We did in fact, not connect all associated wires for the wiring harness Ms [redacted] is correct in requesting the return of the cost of her repair order (minus the labor) and we have contacted Selma Honda for a copy of the invoice so that we can pay them for the wiring harness repair I apologize for the issues that Ms [redacted] encountered during her contact with Barber Honda I hope that this will resolve her complaint I will have a check sent to Ms [redacted] for the refund and follow up with Selma Honda whom as of this date not sent us an invoice for reimbursement Respectfully; [redacted] President Barber Honda Initial Consumer Rebuttal / [redacted] (2000, 9, 2016/02/03) */ (The consumer indicated he/she ACCEPTED the response from the business.) I am very satisfied with Barber Honda's response and promise to repay both myself and Selma HondaI feel this adequately compensates for our loss of time and moneyThank you
Again, we apologize for any inconvenience we may have caused Mr [redacted] I would like to point out that we did not make any intentional unfair or misleading advertisements in reference to said vehicleWe do not believe it is against the law to make a mistakeAt this time if Mr [redacted] feels damaged in any way as a result of an errorWe would be more than happy to sell Mr [redacted] a vehicle at a reasonable discount
Per Mr [redacted] accusations of theftWe have complied with his request for reimbursement of a SD card that he claims was in the carA check for the reimbursement amount was mailed October 18,
In regards to the current complaintWe sincerely apologize for the mistake in published priceThis was in to attempt made intentionalAfter identification of error we acted quickly to correct and posted signs at dealership entrances to make consumers aware of the mentioned error. Respectfully, [redacted] General ManagerBarber Honda
Initial Business Response / [redacted] (1000, 7, 2016/02/02) */ Contact Name and Title: [redacted] ,President Contact Phone: XXXXXXXXXX Contact Email: [redacted] @barberhonda.com Revdex.com & Ms [redacted] : I have looked into Ms [redacted] complaint concerning the repair that was performed on her vehicle while at Barber Honda We did in fact, not connect all associated wires for the wiring harness Ms [redacted] is correct in requesting the return of the cost of her repair order (minus the labor) and we have contacted Selma Honda for a copy of the invoice so that we can pay them for the wiring harness repair I apologize for the issues that Ms [redacted] encountered during her contact with Barber Honda I hope that this will resolve her complaint I will have a check sent to Ms [redacted] for the refund and follow up with Selma Honda whom as of this date not sent us an invoice for reimbursement Respectfully; [redacted] President Barber Honda Initial Consumer Rebuttal / [redacted] (2000, 9, 2016/02/03) */ (The consumer indicated he/she ACCEPTED the response from the business.) I am very satisfied with Barber Honda's response and promise to repay both myself and Selma HondaI feel this adequately compensates for our loss of time and moneyThank you
Again, we apologize for any inconvenience we may have caused Mr [redacted] I would like to point out that we did not make any intentional unfair or misleading advertisements in reference to said vehicleWe do not believe it is against the law to make a mistakeAt this time if Mr [redacted] feels damaged in any way as a result of an errorWe would be more than happy to sell Mr [redacted] a vehicle at a reasonable discount