Barbie's Formals

I apologize but this is the first notice I have received. The dress had been in layaway for months. Our policy states no refunds or exchanges. On each receipt, our policy is stated and on our walls in the store. My employee said they came in and asked where the sale dresses were not knowing that she...

already had put a dress in layaway. Later, the Mother said she didn't like the original dress. She was given a discount on the second dress she chose which came to nearly $70.00. 10% was taken off the top of sale gowns original price. Sincerely, [redacted], Barbies Formals Enclosed is a receipt but can provide copy of her receipt. I will send it.