Sign in

Barbizon School of Modeling of Manhattan, Inc.

Sharing is caring! Have something to share about Barbizon School of Modeling of Manhattan, Inc.? Use RevDex to write a review
Reviews Barbizon School of Modeling of Manhattan, Inc.

Barbizon School of Modeling of Manhattan, Inc. Reviews (15)

Executive Assistant personally reached out to [redacted] to apologize for any miscommunication or confusion. While we do work to make it clear that the introductory workshop is free, and the Model Actor Makeover that happens later in the day is the first class, including both verbally and in...

writing, we understand if this gets lost in the excitement of the day on occasion. We did respond to [redacted] with a copy of the headshot in a reply to the email that she sent, but the email bounced back. Executive Assistant has spoken with [redacted] and the refund has been processed. The email has been resent, as we never want anyone to leave Barbizon unhappy. All issues in the complaint have been addressed

Director of Education called and spoke with family. Apologized for the delay, but explained that a charge back was filed by the family through their bank, and we do not have the ability to refund unless the chargeback is lifted. The family will be refunded immediately upon the lifting of the...

chargeback

Executive Assistant personally called to let [redacted] know that the refund was approved and processed, and to apologize for any delays or difficulty. Date was given to [redacted] for when she can expect the refund to reflect in her account. [redacted] was happy with the resolution and said that her...

daughter Madalyn had fun during her day as a model.

I spoke to [redacted]. Unfortunately she expressed that she can't start the program at this moment. I apologized for the misunderstanding, and invited her to meet with me in person, should she ever consider having her daughter come back. We will be refunding the total amount paid of  $250...

despite it is past the time frame stated in the agreement that she had signed.I asked Mrs. Richardson to give me a call directly in the future for any further questions or concerns.Lidia S[redacted] - Executive Director

Hello,   I spoke with mom and resolved the issue, she said it was purely a payment issue and she just cannot afford it at this time and her daughter enjoyed mamo, I offered her a lower payment plan and she said she still could not, I let her know that we will refund her today and she...

said she would call the Revdex.com to have them take down the complaint.   Maegan H[redacted] Director of Education    [redacted]
 
[redacted]

Credit card has been already refunded on 1/**.We apologize for the inconvenience.Please let us know if we can further assist you.Thanks,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Hello,This matter has been taken care of and we are refunding the 250.00 deposit that was put down.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Review: I am ** years old , And happened to be looking for an oppertunity to becomer an actor . So I found something online called Barbizon and signed up for it . They called me immediately for an auditon to come in Saterday October ** ,2013 to the [redacted] . My mother is ill and could not come with me so unfortunately I came with my boyfriend who is the same age as me, cause I didnt have an adult to come with me . Finally I got certified and they told me that I had to pay over $2000.00 for acting . I dont have a job and am not finacialy stable . But they already had gotten my chase card number and claimed they needed immediately $380.00 dollars . Thank god my card wasnt working good so they took $100.00 dollars . I was not to sure about paying all that money that I didnt have . The next day I called to cancel it . Since then ive been having trouble trying to contact these people . An advissor to me to send a letter stating the reason I wanted my money back. So I mailed them a letter to there adress at [redacted] . Since then I havent even gotten any emails or my money back . Basically they took my money for free and never gave it back . Ive been calling and emailing everyone and still no answer from this place.

I would like my money back , its literaly going to be a month now and still nothing has happend. I even closed my card so they wouldnt take out anymore money . Maybe they're taking advantage cause im a young adult with no adult to help me.Desired Settlement: Make an complaint of how they have my money and never gave it back . Hopefully get my money back. But chances are low.

Business

Response:

12/**/13: [redacted] - refunded $100 today, see attached credit card receipt. Please note that our office never received an official withdrawal letter notification as required on her enrollment agreement.

Review: I had paid most of my tuition and my balance was $360. Temporarily, I stop attending Barbizon because I couldn't pay the rest of my tuition at the moment. I spoke to someone at the office and she kindly understood and told me to call in the office when I am ready to make the full payment. They promised to work with me from the very beginning because I clearly stated that I couldn't afford Barbizon.

I guess they've been trying to reach me but I haven't gotten any of their messages. On December 8th they took out the $360 without my consent. I found out through a confirmation e-mail that the the $360 was charged. I then reply to the e-mail and asked them to please put that money back because I haven't authorize them to charge me. I also agreed to make a monthly payment of $40 but that at the moment $360 make the difference between me having an apartment or being homeless. They respond back and said that they will refund me the $360. I have my e-mail to prove it!

They have not refund my money back as yet and they keep telling me that they are going to send my report to the SF Office. Yet, I don't see my money back.Desired Settlement: I need the $360 that was taking out my bank account without my authorization. The charge was unexpected and they agree to refund me the $360 back. I need it back in my capital one debit card which was charged as a credit card.

I plan to graduate from Barbizon in the near future. I will pay the $360 in full through a monthly payment of $40.

Business

Response:

[redacted]

Our office will contact student to come in to sign a new agreement with payment terms so the refund can be processed once new agreement is in place. The agreement she has in place states $190.00 bi-weekly payments and she has defaulted on the agreement. Will keep you up to date once we have contacted the student.

Consumer

Response:

Thanks, I have reviewed the response made by the business in reference to complaint ID **, and find that this resolution is satisfactory to me. The matter has NOT yet been resolved. I am waiting for Barbizon to call me.

Sincerely,

Review: Initially I was contacted by the talent Agent Amanda from Barbizon Modeling Agency on October **, 2015 regarding my 16 year old son [redacted] who submitted an application online to become a model.

Amanda contacted me and asked [redacted] and I to come in for a seminar the following day which would provide us with information about the modeling industry, their company and how my child can pursue a career in modeling.

We attended the seminar and it was explained that the agency had different ways of selecting candidates based on the experience and/or talent. [redacted] and I was asked by Amanda to step into a room where we were interview and [redacted] was asked audition by reading a script and walking down a runway . Amanda then informed us based on her observation she will speak to her talent manager to discuss if [redacted] would be a good fit for the agency. We were excited.

Shortly thereafter, Amanda came back with what we thought was great news that the agency was interested in working with [redacted] and that would like to sign him the same day and have him start photo shooting the next day.

She then brought out a contract agreement that stated that [redacted] would require to attend their modeling school which was very different from what she expressed. As I read the agreement it stated that I can cancel the contract within 3 days and would be refunded in full.

The concern I had was that [redacted] was being asked to enroll in their modeling school instead of being asked to sign with a talent agent and that was confusing. Amanda then asked to put a downpayment of $595 in which I did on 10/**/15 and was asked to make monthly payments.

After I got home, I realized I honestly could not afford this commitment and immediately contacted Amanda. Amanda answered her phone and transferred me to [redacted] in the tuition department. I was told to send in a letter certified before the 3 days and I would receive a full refund within one month from their corporate office.

As per conversation with [redacted], I Immediately sent in a certified letter certified within the terms of the agreement.

I spoke with [redacted] whom acknowledge receiving my letter within the 3 day mark. [redacted] told me that that the request was submitted to her corporate division and she was surprised I had not gotten back the refund.

I continued to call and the kept getting the same response.Desired Settlement: My desired resolution is that I am requesting to have my full payment of $595 credited back to my credit card account immediately because I 'm very adamant about taking this to fox news on my side to expose rip off of companies such as this.

Business

Response:

Director of operations personally called family twice. First time a voice mail was left. Second time, we called again and spoke to mom and informed her that card had been already refunded on January [redacted], and that information had been confirmed with accountant. Mom said she would let her husband know, and would call back if there were any further issues.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

As to-date my credit card ending in 9059 was not refunded on 1/*/15 for $595 as stated by [redacted]. Listed below is a list of my transaction history reflecting my most recent charges and credits from 12/**/15 to present.[redacted]

[redacted]

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

Credit card has been already refunded on 1/**.We apologize for the inconvenience.Please let us know if we can further assist you.Thanks,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: My name is [redacted]; I am contacting you to find out what can be done about my situation. It is not fair that I cannot get my money back for issues the agency is responsible for. I went through an account issue and not being transferred so I would be able to attend the classes I had already paid for. My first issue was I paid $1,445 by 4/*/2014 and then was told I owed Barbizon for classes, payments and a declined card on file. My mother and I was informed by [redacted] that a one-time payment for $100 would be taken from my mother's account to hold my spot and I would pay the remainder of $395 on 4/*/2014 and when my next payment came up I would provide a new card number. I paid ahead of time assuming I would not have to worry about making a payment until 6/**/2014. That was not the case. Starting 4/**/2014, I was told I owed because I made my payments early instead of starting them on the [redacted]. In the mist of handling my account issue, I also informed Barbizon that I reside in [redacted], NY and needed to be transferred in order to attend my classes. After weeks of dealing with the finical issue, it was finally resolved so I would not have to make a payment until 6/** like I planned on in the beginning. My transfer was never taken care of I have not heard from anyone about it but I keep getting emails about money. No one has even tried to encourage me to stay or make an effort to get me into [redacted] classes. The Manhattan location is very unprofessional. I called one time and the women answered as if it was her cell phone. I am very upset and not pleased with this agency. Please can I just get the money for unattended classes?Desired Settlement: I already know that $495 can not be refunded. I also attended one class so the total that should not be refunded is $685. I would like $760 returned to me for 4 classes I could not attend due to Barbizon not handling my account correctly and not transferring me to be able to attend the classes.

Business

Response:

[redacted] enrolled in the Modeling Program at Barbizon on 3/**/2014, and attended her first class on 4/*/2014. She made an initial deposit and was set up on a biweekly payment schedule for the balance of her tuition with her first payment due 4/**/2014. On 4/*/2014 She made a significant payment towards the balance of her account, which shortened the duration of her payment schedule. Her first scheduled payment was due 4/**/2014. At the time the payment was to be processed the Credit Card on file declined. She was then contacted by our registrar department. Her contractual payment schedule was explained to her by 2 members of our registrar department on 5/*/2014 and 5/*/2014. At that time, she was offered a $400 discount if she paid her balance off in full and she stated she would like to do so on 5/**/2014. On 5/*/2014 and 5/**/2014 she spoke with our receptionist and was given the contact information for our registrar depart ment again. On 5/*/2014 she stated to our receptionist that she wished to transfer to the [redacted] location and our receptionist emailed the appropriate departments. On 7/**/2014 she verbally requested a refund, but then retracted that request on the contingency that we transfer her. Company policy is that a transfer can only be facilitated if a student account is up to date. Despite this fact we gave her the contact info for the [redacted] location (###-###-####) on 7/**/2014 and told her we can transfer her records after she speaks with them to see about class availability. We also gave her the phone number for the franchisor(###-###-####). On 8/*/2014 she called again and spoke with our education department and requested a refund verbally again because the other location was not returning her calls. Education had her speak with registrar who informed her to review the cancellation policy stated on her original contract, which states cancellations must be made in writing and delivered by certified mail.

As of today 8/**/2014 we are still attempting to facilitate the transfer and/or service the students needs. We have offered individual lessons and a transportation scholarship. We have contacted [redacted] and their next classes begin in November and if she stills wants to transfer we can get her into that class. We are hoping to resolve this efficiently and quickly. It is our priority to service the needs of our students

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

I would no longer like to file this complaint because Barbizon is willing to work with me. They have new management and they are determined to make me happy and I want to try to make this work. thank you for your time and help.

Sincerely,

Review: My daughter went for an audition at Barbizon on August [redacted] at the New Yorker Hotel and got selected to work with Barbizon for the modeling and acting workshop starting the [redacted] of August. As a result, [redacted] (Program Director) told me I needed to make a payment of 495.00. Therefore, I submitted a payment via my debit card in the amount of 495.00. However, after researching and reading all the negatives reviews about the Barbizon company online, I came to the conclusion that I no longer want my daughter to participate in these workshops. Which is why I am asking for a full refund in the amount of 495.00. So, I e-mailed [redacted] on Monday, August [redacted] the next day after the audition to let her know I wanted my money back. She replied back to me and told me to write a letter to their company and to fax it in order to have the cancellation take place and have my money refunded. I faxed the letter the same Monday and when I got back to her to verify that they have gotten the fax she said yes that it was in the system as cancelled and that I should receive credit shortly. Ever since Monday I have been waiting for my refund and haven't receive anything. I keep calling them and they are giving me the same excuses I had read on the reviews. And at the end people don't get their money back. Today, I called again and they told me it could take up to a month for me to be refunded. And I told them [redacted] said I should receive my money shortly and the person who I was speaking to over the phone told me that shortly means a month. Last time I check shortly does not mean a month. In addition, companies need to have their refund policies printed somewhere on their receipts or made visible to the customers/clients and neither of them was the case. It is unjust for them to take advantage of customers when it's time to give money back.Desired Settlement: I want to be refunded in the amount of 495.00 in the same form of payment without having to wait 30 days.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Check fields!

Write a review of Barbizon School of Modeling of Manhattan, Inc.

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Barbizon School of Modeling of Manhattan, Inc. Rating

Overall satisfaction rating

Description: SCHOOLS-GENERAL INTEREST

Address: 1384 Broadway   17th Floor, New York, New York, United States, 10018

Phone:

Show more...

Web:

This website was reported to be associated with Barbizon School of Modeling of Manhattan, Inc..



Add contact information for Barbizon School of Modeling of Manhattan, Inc.

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated