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Bardi Heating & Air

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Reviews Bardi Heating & Air

Bardi Heating & Air Reviews (29)

A professional, well trained crew installed new furnace and AC in a few hours and left the work area spotlessThe equipment works perfectlyThe crew endured plus degrees in attic to do the install and completed the project with a smileI will recommend this company and crew to anyone

Chris Mcalled me before my appointment and arrived a few minutes early which was fine with me He was very helpful and professional He explained all the issues I was having with my HVAC system and offered different options to getting the problems resolved I would recommend Chris specifically and Bardi in general

So [redacted] comes out and recommends a whole new system, so next comes [redacted] who says that the system will have to be replaced and a new thermostat is needed He also talks us into the Aeroseal duct sealing system which will spray glue up in the ducts and seal the leaks which on the quote was going to cost an additional $1, Ok...well [redacted] and [redacted] come out and install the system which they said would take about hours and asked where all the vents were...(which we thought meant that they were going to seal them off so that when the Aeroseal was sprayed it would do what it needed)hours later they are going around the house and taking off the vent covers and masking taping and silicone caulking the vents When we asked about the Aeroseal, they said what they are doing is manually sealing the vents and they aren't doing the Aeroseal They ended up running out of masking tape so one of the vents didn't even get fully sealed and one of the intake vents wasn't even done Then they couldn't even charge the AC system because they didn't have whatever it was that they needed, so they said someone would contact us to take care of it When we contacted [redacted] about the Aeroseal, we had texted him that the guys did an overall great job, but did a manual sealing instead of the Aeroseal and that we had a couple of other questions He texted back "I mad a mistake with calling it what I did The price I charge u for was what u got The other is a more a duct cleaning and sanitizing service and I wants to seal ur boots for leaks So the money u paid was exactly what u wanted Hope everything works well." So that is not what he described on the first visit and we had read up on Aeroseal prior to the guys coming out...$1,on masking tape and silicone???? Plus, he never called to inquire what our other questions were Finally we call Bardi to see when they are sending out someone to charge the system and schedule it so that the guy will be here between and We also ask about the Aeroseal price and are told that they don't get involved with the quoted prices....What??? A guy representing Bardi comes out and quotes a price on something and when you get something else they don't take responsibility? So even calling their office to get some help is useless Well, Friday comes and noon passes by and then and then 2, finally I call at 2: They put me on hold to find out where the technician is....the guy comes back and says that he will have to call me back Five minutes later, the tech that is supposed to have been here calls and says that he got held up with another customer and that he will be here in thirty minutes Every other company I've dealt with has called if there is an issue that they are not going to be able to make the established window Needless to say an hour later, the tech shows up Luckily, it gave me time to finish my review Everyone be careful I don't usually write reviews when a company is bad....I just don't use them anymore, but it wasn't just bad, I feel like I was taken for a ride and I am now going to have someone independent come out and review the work that was done

Jeramy [redacted] at Bardi did a great job todayHe got our heater working and really took the time to educate me what was wrong and how to better maintain our systemI would give our business to Bardi next time around for sure and recommend them to my neighbors!

Superior Rating! When we joined their Friends of Bardi Maintenance Club, I got a hint of what quality of service I could expect from Bardi when the person who answered the phone clearly, pleasantly and concisely explained the program to meSince then EVERY person we spoke with--in person (4) or by phone (at least 2)--conveyed interest and treated us in a very respectful and friendly mannerThey responded to our non-urgent requests with offers to provide service within hoursIn three out of three problems, the three service specialists for both plumbing and HVAC proved knowledgeable enough to quickly diagnose and, especially, quickly and effectively solve our problemsThey all also took the time to explain everything and made sure we understood the problem and our options for solutionsOnce they applied a solution, they each made sure we were satisfied 100% And, they gave us tips we can use for future referenceExtremely and consistently: Responsive; friendly; efficient and effective!

Marty did a great job fixing our fireplace, and he explained everything very fully He was personable, even at the end of a long day of calls for him He is one of he best repair people we have had

Brandon Mis an excellent tech, very knowledgeable and able to explain what his findings are to a laymenHe went the extra mile in helping to sort out my cooling problemI would recommend him and Bardi highly

The install of the system was great, they were done in less than a full dayThey answered any questions and took time to let me know what they were doing while they were doing itThen after they were done, the staff took the time to help me to learning the thermostat and getting it set up

Very professional and knowledgeable Was able to explain the current heating and air system and make appropriate suggestions Would highly recommend to family and friends

Excellent customer service professional

Tech arrives exactly at the appointment time Walks through both systems...provides a detailed report that even the novice of homeowners can understand Arranged for sales and service appointment for the same day for one of the damaged systems I have used this company for several years Technicians come and go but, the quality of service remains the same over time I highly recommend Bardi for all your plumbing and HVAC needs

The solutions expert from Bardi HA Inc, MrMarty H [redacted] , came to see our two Fireplaces and was very polite and professional and knew exactly what the problem was and how to get it solved The scheduling department's Shawn was very understanding about rescheduling the visit twice because one of our dogs was very sick and we needed to take him to the ER for immediate help I am very impressed about the professionalism and politeness of all involved

Kevin was on time, professional in every respect, well versed in the installation, operation and quality control checks expected of well trained technician and a reputable company such as Bardi (whom I found at the Revdex.com website) I would recommend Bardi to anyone in need of professional service

Tim [redacted] from Bardi Heating Plumbing and Air came to my house this morning and was great! He arrived within the time window and fixed the problem very quickly and efficiently He was very friendly and very professional I rate him TOP NOTCH (stars!!!) I highly recommend Bardi!! Thank you for being so great and quickly finding and fixing the problem with my air conditioner! [redacted]

Brandon [redacted] came out for an HVAC tuand he did a great job He was super courteous, answered the questions I had, and was really nice, friendly, and had a good sense of humor I hope he comes back next time!

Great Service by Bardi The consultant, Charles T was on time, knowledgeable, thorough and patient with questions He took a lot of time explaining options and the associated short term and long term implications Great experience

Josh and Tim were very friendly and professionalI felt comfortable with allowing them to enter my homeThey made sure that all debrie was removed from the area near the furnaceThey answered questions in a manner I could understand Thank you

Excellent jobHeating and air is working better than ever

Exellent ServiceMarty Was doing a Follow up after a Unit installDidnt even realize people did thisGreat Follow up in case I had Questions on the unit...Highly recommended

Chris was friendly and professionalHe did a great job!

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Address: 5965 Peachtree Corners East Suite C-5, Norcross, Georgia, United States, 30071

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