Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed I understand, but please make sure your personnel are just as upfront as *** This reinforces and keeps me motivated to overcome financial difficulties while deployed to [redacted] and [redacted] I will remember this poor deal for a long time I appreciate the maintenance offer, however I will not be able to use the year maintenance as I'm moving to [redacted] ***, [redacted] in [redacted] ** Is there a [redacted] partner in that area that it can transfer to? It's not wally feasible to drive hours to come upThank you Regards, [redacted]
[redacted],I am sorry to hear you are unhappy with the interest rate on your car loan. My staff exhausted every effort to get you a lower rate but in the end Regional Acceptance was the only bank that approved you. The [redacted] rate you mentioned was not a final approval as...
[redacted] would not allow you to trade your wife's car without her on the loan. Their final call was to not approve the loan. We do our best to secure the most favorable terms for all our clients, in your case Regional was it. I will suggest that you establish a year of so of timely payments and then explore refinancing. I think you could get a improved rate if this happens. In regards to returning the car, that is not an option as your trade was paid off and our contract is with the bank. As you mentioned, [redacted] works very hard for all his customers and does his best to give all his customers a good deal. I will offer as a gesture of goodwill and a thanks for your service to our country a three year maintenance plan for the [redacted] at no cost.Sincerely, [redacted]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID[redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed I understand, but please make sure your personnel are just as upfront as [redacted]. This reinforces and keeps me motivated to overcome financial difficulties while deployed to [redacted] and [redacted]. I will remember this poor deal for a long time. I appreciate the maintenance offer, however I will not be able to use the 3 year maintenance as I'm moving to [redacted] in [redacted]. Is there a [redacted] partner in that area that it can transfer to? It's not wally feasible to drive 2 hours to come up. Thank you.
Regards,[redacted]
[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and if the organization elects to allow walk-in services over scheduled appointments, they would need to change their marketing an not advertise "express" oil changes. If they were so backed up as management indicates, I should not have been given a false hope of getting serviced in less than an hour. If the company does not perform as established in their performance metrics in an hour or less than the scheduled time, I will get back to you at: [redacted]
Regards,
[redacted]
Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed I understand, but please make sure your personnel are just as upfront as *** This reinforces and keeps me motivated to overcome financial difficulties while deployed to [redacted] and [redacted] I will remember this poor deal for a long time I appreciate the maintenance offer, however I will not be able to use the year maintenance as I'm moving to [redacted] ***, [redacted] in [redacted] ** Is there a [redacted] partner in that area that it can transfer to? It's not wally feasible to drive hours to come upThank you Regards, [redacted]
[redacted],I am sorry to hear you are unhappy with the interest rate on your car loan. My staff exhausted every effort to get you a lower rate but in the end Regional Acceptance was the only bank that approved you. The [redacted] rate you mentioned was not a final approval as...
[redacted] would not allow you to trade your wife's car without her on the loan. Their final call was to not approve the loan. We do our best to secure the most favorable terms for all our clients, in your case Regional was it. I will suggest that you establish a year of so of timely payments and then explore refinancing. I think you could get a improved rate if this happens. In regards to returning the car, that is not an option as your trade was paid off and our contract is with the bank. As you mentioned, [redacted] works very hard for all his customers and does his best to give all his customers a good deal. I will offer as a gesture of goodwill and a thanks for your service to our country a three year maintenance plan for the [redacted] at no cost.Sincerely, [redacted]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID[redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed I understand, but please make sure your personnel are just as upfront as [redacted]. This reinforces and keeps me motivated to overcome financial difficulties while deployed to [redacted] and [redacted]. I will remember this poor deal for a long time. I appreciate the maintenance offer, however I will not be able to use the 3 year maintenance as I'm moving to [redacted] in [redacted]. Is there a [redacted] partner in that area that it can transfer to? It's not wally feasible to drive 2 hours to come up. Thank you.
Regards,[redacted]
[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and if the organization elects to allow walk-in services over scheduled appointments, they would need to change their marketing an not advertise "express" oil changes. If they were so backed up as management indicates, I should not have been given a false hope of getting serviced in less than an hour. If the company does not perform as established in their performance metrics in an hour or less than the scheduled time, I will get back to you at: [redacted]
Regards,
[redacted]