Bargain Appliances

We recommend all Customers to do diligent and make sure appliance checked out and tested fully prior to purchaseSince all sales are "as is" & final also there is no refund or exchange or returns, this is fully disclose to all customerSign at the store indicate on the outside window and inside store such agreement in addition sales agreement would verify such terms and conditions prior to purchase Customer agreed to purchase with terms & conditions offered and informed Customer claim the item is not installed so how would verify the functionality of the unit!!! Customer paid only for the unit and connection is not included with free delivery service and it's just a courtesy service if customer have all parts neededDriver has waited over an hour outside of property for customer to finish her shopping at the mall as she indicated to driver to get home which caused delay on other deliveriesStore believe, this customer have taken advantage for our free delivery service so store would not continually giving free serviceIf customer have any issue with the unit she offered to bring the unit back within hours courtesy of storeIf she cannot store will send for pick up for a small fee My driver indicated there were no damages to carport or the stackable and have taken photo to avoid any issue Even though we regret any discomfort and issue and wish to improve our service for all customers, we cannot deviate from our original agreement made with customer

This customer has been paid in full for consignment item sold check on 8/15/

AKA Payless Appliances, I was delivered appliances that were years older than I bought, not working, mud in washer tub, no plug on dryer yet they advertised they check all appliancesI placed an ad on Craig's List telling my story asking others to contact me, I received over responses in less than months, the stories were almost identical to mineI contacted Attorney General on occasions, all the TV stations ans any website I could find I kept sending copies of the complaints I received from others to Attorney General, I thought no one was listening but on Saturday 12/19/I received a check from the AG's office for the full amount I had paid for the appliances-wow what a wonderful surprise I received this money because the AG's office filed a lawsuit against themMy goal was never to get my money back but instead to stop these people from stealing money from hard working peopleThank you to AG's office Stephanie P***, Statistical Project Specialist If you have a complaint against "My Sister's Appliances DBA Payless Appliances I suggest you contact MSP***@ [redacted]

We recommend all Customers to do diligent and make sure appliance checked out and tested fully prior to purchaseSince all sales are "as is" & final also there is no refund or exchange or returns, this is fully disclose to all customerSign at the store indicate on the outside window and inside store such agreement in addition sales agreement would verify such terms and conditions prior to purchase Customer agreed to purchase with terms & conditions offered and Informed Even though we regret any discomfort and issue and wish to improve our service for all customers, we cannot deviate from our original agreement made with customer

This business does the federal illegal practice of BAIT AND SWITCHWife purchased three appliances, including a washer/dryer setThe set delivered was not the set purchasedTold delivery driver immediatelyHe acknowledged errorCalled saleswoman immediatelyShe agreed to send replacements A.S.A.PTexts/calls unansweredCame into business Xto get resolveWas introduced to man on 8/named [redacted] as the owner, who asked for receipt to copy & pics of wrong setCompliedCame back to business today & was told the "real" owner is a female named ***She returned call only to say that nothing is going to be done to fix their DISHONESTYWill be following the store's own terms by filing Revdex.com complaint but that's only the beginning of their trouble for not delivering as purchasedAvoid-avoid-avoid this and their Mesa locationSame ownerBAIT AND SWITCH is illegal

This customer has been paid in full already if they provide consignment agreement

The customer has been 1.35pt;"> paid already for their merchandise sold

We recommend all Customers to do diligent and make sure appliance checked out and tested fully prior to purchaseSince all sales are "as is" & final also there is no refund or exchange or returns, this is fully disclose to all customerSign at the store indicate on the outside window and inside store such agreement in addition sales agreement would verify such terms and conditions prior to purchase.Customer agreed to purchase with terms & conditions offered and informed.Even though we regret any discomfort and issue and wish to improve our service for all customers, we cannot deviate from our original agreement made with customer

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowI down loaded a copy of the owners manual to be on the safe side and made sure I SHOWED it to the tech who came out to check on itfor that matter told him to tell the woman who insinuated I didn't know how to use it that I had one (this coming from a woman who doesn't know how to spell ***) It doesn't take a genius to run a damn washer This is their standard response and they are predators taking advantage of people who can't afford to buy newI didn't send back immediately because of the several reports I read in which the customer didn't get their PROPERTY OR THEIR MONEYI googled their name and brought up report after report of people they have stolen from BRING MY MONEY AND PICK UP YOUR PROPERTY- maybe on your side will make another visit- so they can run away againI will be contacting the attorney general's office on this [redacted] lady- to make sure the reports get racked up and they get shut down and prosecuted! [redacted] Regards, [redacted] ***

Although the female employees are friendly, The owner named [redacted] is notShe is extremely rude, and left me talking They sent out guy to deliver a stacked washer and dryer and he left the vinyl floor rippedNow I have to pay my apartment complex for the repairOn top of that they did not bring the correct cord so they didn't bother installing it anymoreI called the next day and now they are trying to charge me to come install it

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
The statement provided by this highly unethical business is not surprisingly a collection of outright lies. As stated in my complaint, I was very knowledgeable and specifically asked a salesperson, ***, if they had either a Volt or Volt Amp
stackable washer and dryer because my electrician had previously explained
that the expenses to convert the wiring for a Volt Amp stackable
washer and dryer would run close to a $1,000. There was no discussion regarding the size of their stackable washer and dryers because size was not an issue as the larger units would easily fit in my condos. *** spoke to an owner,
*** who informed her that their smallest stackable washer and dryer
was Volt Amp. Pete was wrong. The stackable washer and dryer
was Volt Amp not Volt Amp. This business clearly misrepresented the stackable washer and dryer and has vehemently refused to process a refund. Their purchase contract requires arbitration and I request arbitration to resolve this matter
Regards,*** ***

See attached

Appliance store have gone beyond all of duty and take care of this customer Customer purchase a dryer for $for pick up only, after he went home he call and ask somebody from store to meet him at his house in order to get the dryer into his house, store send driver to help
Next day customer come back and ask to return dryer and store agreed to exchange upon return of the unit since it was supposedly pick up Customer have behaved very unprofessionally and treat store manager then he left the storeAbout hours later his wife showed up and after store manager explain the terms of our agreement again to her, she pick another unit and store end up deliver another unit after testing in front of her to her house and pick up the other unit for free
So store sold a dryer for less price since it was a pick up upon agreed no delivery and end up twice went to this customer at no charge to make the customer happy
All sales are final and there is no refund or return and customer agreed on sales purchase agreement, also sign on the window and wall inside store also verify these terms and agreement

In my opinion, this is a dishonest companyThey misrepresent what they will do if there is a problem with a purchaseBuyer Beware

BUYER BEWARE I purchased a used whirlpool duet washer and dryer setAfter I got it home and hooked it up I noticed the washer was leaking lots of water out of the bottomI looked inside and found the plastic tub had a big crack in it which was causing the leakI called Toni at my sisters appliance and she said she would call around and call me backSHE NEVER CALLED ME BACK!! I have made numerous attempts to reach her and she is avoiding me nowBUYER BEWARE THESE PEOPLE ARE CROOKS!! JUST BUY BRAND NEW APPLIANCES!!! I WISH I WOULD HAVE DONE THAT TO BEGIN WITH :-(

Store policy limits pick up only from the car port or garage and pt floor only since only one delivery guy will go for pick upCustomer knew he has to bring the appliances down for pick up prior to the appointment schedule
When store delivery person was at the property
the appliances were on the 2nd floor and he refused to pick up,then customer got his own hand truck to bring all items down and in process he damaged his floor and he got very upset
Customer have brought the item down with his own hand-truck and damaged his floor as my delivery guy verify all
Store policy clear on pick up appliances for consignment,delivery person does not allow to disconnect or pick up from 2"d floor or remove doors to taken item out of the property,all have to be done by the owner in advance
Even though we regret any discomfort and issue and wish to improve our service for all customers,we cannot deviate from our original agreement made with customer for consignment

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For
your reference, details of the offer I reviewed appear belowMy sisters Appliances paid half of what was due They did not pay in full They deal only in cash for appliance sales and do no produce any invoices or records when clients buy the appliances They refused to provide a proper accounting to consignees My appliances were like new stainless steel name brands - Maytag, GE, Whirlpool They had the refrigerator on their floor priced in the high $600's The Whirlpool range would have sold for over $ The GE dishwasher would have sold for at least $ Bottom line is My Sister's Appliances cannot or will not prove what they received for each appliance and then provide a proper accounting to the consignee They owe more than what they paid in the $200's rangeNext step is to report them to the *** *** *** for Consumer Fraud
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10055192, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Although I was made aware that appliances were purchased "as is" and that there were no refunds the dryer I received was not the exact dryer I had tested and purchased at the store!! However, no further action is required from this business on my partI have since replaced and sold the dryer to someone else, who was made aware of the entire situation, and I have made reviews on media sites for buyer beware.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Please see attached
Regards,*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I did not buy a dishwasherTheir record-keeping is as bad as their level of honesty.They also made a verbal contract to "make it right" if something wasn't working properlyThey violated the verbal contractFurther, how do they expect the customer to fully review the operation of a machine in your business? It is not connected to powerDo they really expect people to bring in clothing or dishes? Be seriousThey are crooks, plain and simple, in my opinion.I noticed they on local TV lately for being dishonestNice! Sooner or later, their lying ways will come back to haunt them.Regards,*** ***