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Bargain Furniture

1164 Liberty Ave, Brooklyn, New York, United States, 11208

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On my first visit on Sept , 2019. I went with my daughter to this Business I was looking to buy a living room set. As I was checking out the furniture I decided for a for a set. I let "Jay" as he refers that I made my choice and I would like to proceed for the purchased I asked him for the price he said the sofa a loveseat both for $700.00. I told him I would like to put them on the furniture finance credit card ***. So, he went to the laptop and opened an account for me. I was approved and he said the living room set was raised to $800.00. I wasnt happy he say an price before diferent from the one he originally told me. I asked him about it. He say he got confused with the price and that he didnt say that meanwhile my daughter also told him she heard when he told me was $700.00 . Fine, I say I know that's not what you just told me but because I was already in the middle of getting my living room set I went ahead and told him ok. I really felt a little off rigth there. But I decided to go ahead and I told him I'm would proceed and gave him $100.00 cash. And the rest on credit $700.00. He gave me a receipt which I have with the amount of $799.00 minus the $100.00 cash I gave him. Total due $699.00. He didnt write anything else on my receipt he told that's all you own. Everything it's already included. He wasnt gonna charge me anything else. I didnt see any other charges on my receipt and he say sign here. I looked at the receipt I asked him when he would deliver my furniture I say in a few days he say no problem. I signed. And that was all. I left the furniture store. When I received my first credit card bill from ***, due day payment on October , 2019, I was surprised to see the amount of $1,0.00. I immediately, called *** to asked about my bill and to correct it. They told me those are the charges from Bargain Furniture. I explained to them that those wasnt the charges I have in my receipt from the furniture store. I asked them to open a dispute to investigate

Bargain Furniture Response • Mar 17, 2020

Our mutual customer *** purchased a sofa and loveseat on September , 2019. The customer requested a rush delivery, since they needed the furniture within one-two business days. The customer chose a sofa and loveseat for $799.99. The rush delivery charge was $391.49 which included set up. The customer received the sofa loveseat the next day September , 2019 as promised. The reciept attached shows a breakdown of the sofa loveseat and delivery charge plus tax which was $69.51 - total $1260. The customer signed the receipt of goods in perfect condition. The customer deposited $100 and used *** financing services for $10.

Bargain Furniture Response • Mar 17, 2020

Our mutual customer *** purchased a sofa and loveseat on September , 2019. The customer requested a rush delivery, since they needed the furniture within one-two business days. The customer chose a sofa and loveseat for $799.99. The rush delivery charge was $391.49 which included set up. The customer received the sofa loveseat the next day September , 2019 as promised. The reciept attached shows a breakdown of the sofa loveseat and delivery charge plus tax which was $69.51 - total $1260. The customer signed the receipt of goods in perfect condition. The customer deposited $100 and used *** financing services for $10.

Customer Response • Mar 21, 2020

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:

Attached it's the receipt # ***, original receipt from the furniture store that was giving to me the day of the purchase by the seller.. He didnt included nothing else but the total amount of the sale on my receipt. I never asked for a rush delivery neither. And I received the livingroom close to two weeks after. The receipt with the # *** 50 it's the furniture receipt obviously, misleading and altered. There re also two copies from my receipt and their receipt included for comparison. Please investigate this matter. Att, ***

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely

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Address: 1164 Liberty Ave, Brooklyn, New York, United States, 11208

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