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Bargain Salvage Building Supply, LLC

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Reviews Bargain Salvage Building Supply, LLC

Bargain Salvage Building Supply, LLC Reviews (1)

***,I'll try to respond to the comments in the order in which they were listed.When Mr*** contacted me, he did not own the home where the work was performed and was not in the states to provide entrance for measurements, but did give me the quantity in which to order the materials
from. Mr*** has spent numerous years in the construction business and is capable of determining square foot quantities. If he had concerns about these quantities, he did not share them with me. When we realized that the quantities were short, Mr*** was notified and he agreed to the additional cost. I can provide a copy of this if needed I did not charge him for the freight to bring in the extra material from the mill, nor the time that it took to deliver this to his home. I did not assign any fees to the disruption this caused to the schedule and the postponing of other scheduled work.I won't go into any details about using a toilet. I was never told, nor was my crew ever told not to use the toilet in an empty house. A drink was offered to the crew and I don't know how many were drank but my crew is very mild mannered and respectful, so I find it hard to believe that they would take advantage of a kind gesture.They did miss a milling mark in one board. Someone did get some urethane on an edge of their shoe. When I met with *** to look at these issues, I offered to take care of them the next day and that it would only take a few hours. We could have hand sanded the mill mark, re-stain and coat. Then we would re-buff & coat the entire floor where the foot print was. This was a simple fix and they would be getting a new coat on an older floor for free. I thought this was a non-problem until *** called me the next day and said that his wife, ***, didn't want "Them ***" in her house again. I was surprised to hear this as she actually complimented their work in my meeting with her. At this point, I offered *** a credit of $350, which is the equivalent of the repair costs. Several days later he accepted and said that he would pay and then used some vulgar language. Their balance is $after the applied credit. Feel free to contact me if you have any questions. Sincerely,*** ***Red Leaf Hardwood

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