Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] [I am rejecting Barkan's response, because I am fully aware of the special assessment, however I am on a 6-Payments Plan, (Every Months to be paid September 1st & March 1st only from 9/1/thru 3/1/for this special assessment) as evidenced by the attached letter I received from Barkan, dated 7/21/2016, along with the attached Further Assessment Election Form, I completed and submitted on 8/2/2017, where I selected the 6-Payment Plan option Barkan had been honoring the Further Assessment Election Form agreement correctly by deducting my 6-Payments Plan payment of $from my checking account on 9/1/16, 3/1/& 9/1/, along with my regular monthly condo fee of $421.06, making a debt totaling $for those specific agreed upon months of September & March only; and Barkan had been deducting my regularmonthly condo fee of $for all other months in between Sept& March, from the time this Special Assessment period started for all Carrollsburg Condominium Owners on 9/1/2016, as they agreed to do; up-until Barkan's 1st error on 10/6/when they deducted $from my checking account for my Octcondo fee payment, and further just today, 11/6/2017, in their 2nd error, Barkan again deducted $from my checking account for my Novmonthly condo fee payment (see Bank Printout attached) This is in violation of our agreement, per what I elected as my payment option on my signed Further Assessment Election Form authorization, and is a totally unacceptable I want Barkan to immediately credit back to my checking account the amount of $for their 10/6/error, and $for their 11/6/error, along with the bank fee of $which I incurred today, for a total of $ Due to these consistent errors, Barkan is jeopardizing all of my bills, transactions, and obligations paid from my checking account, as well as my good standing with my bank(Had God not allowed me to have had enough money in my checking account by chance right now, I would have incurred $in overdraft fees due to this error by Barkan on 10/6/17, when of my regular transaction items hit my account after Barkan' erroneous debt; each item would have incurred a $initial overdraft fee and then a $per day fee up to maximum of $98, thus each items charge fees would have totaled $ Fees that Barkan would have been responsible for covering; but this would have created a huge unnecessaryfinancial mess for me with getting all that straightened out with so many companies & service providers, and it would have jeopardized my credit worthiness for who knows how long.) These are huge errors on Barkan's part, as they should realizes Therefore, as stated in my initial complaint, I can no longer trust Barkan with this type of responsibility of deducting my accurate monthly condo fee amounts or special assessment amounts on my behalf as agreed upon from my checking account; and I request that Barkan cancel my Direct Debt Authorization for Carrollsburg condo fees with them immediately, and supply me with my Carrollsburg Condo Fee Coupon booklet and/or the mailing address & account information for me to make all my future Carrollsburg condo fee payments to Barkan by personal check or my bank'sBill Payer SystemThis is pure negligence, as you can see by Barkan's own ledger that they attached to respond to my complaint, they are not even taking the time to read the very ledger they are submittingWhen you look at it, it is quite clear there are no charges in the Charges column for the month of October to even substantiate a $paymentThe two charges for Oct2017, are for $and $totaling $421.06, my regular condo fee payment due for Oct(as it is my same amount due on Barkan's ledger for Aug2017); and further as you can see on Barkan's own ledger again for the month of Septthe Special Assessment Chg of $was listed under the Charges column (which they highlighted), as it should have been, and as was agreed upon for September (& March only from 9/1/thru 3/1/for this special assessment.) Revdex.com, thank you again in advance for you assistance in resolving this matter expeditiously, Regards, [redacted] (Attachments)
Barkan's Response Management Company Inccommenced management of [redacted] Apartments onFebruary 6th Most of the claims made by Mr***occurred prior to Barkan’s arrival Barkan Management and their employeesdid follow proper protocol in processing Mr***’s move-out andpaperwork Mr [redacted] was not charged for any damages and his securitydeposit and interest was returned by June 30th
Dear sir, I apologize for the delay in responding to your complaint We are sorry for the lack of service you experienced This is not something that Barkan takes lightlyIn order to resolve the issues, it would be helpful for you to explain exactly what the problem is, who you dealt with, what property you live at, and any other details you feel are relevant
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] [I am rejecting Barkan's response, because I am fully aware of the special assessment, however I am on a 6-Payments Plan, (Every Months to be paid September 1st & March 1st only from 9/1/thru 3/1/for this special assessment) as evidenced by the attached letter I received from Barkan, dated 7/21/2016, along with the attached Further Assessment Election Form, I completed and submitted on 8/2/2017, where I selected the 6-Payment Plan option Barkan had been honoring the Further Assessment Election Form agreement correctly by deducting my 6-Payments Plan payment of $from my checking account on 9/1/16, 3/1/& 9/1/, along with my regular monthly condo fee of $421.06, making a debt totaling $for those specific agreed upon months of September & March only; and Barkan had been deducting my regularmonthly condo fee of $for all other months in between Sept& March, from the time this Special Assessment period started for all Carrollsburg Condominium Owners on 9/1/2016, as they agreed to do; up-until Barkan's 1st error on 10/6/when they deducted $from my checking account for my Octcondo fee payment, and further just today, 11/6/2017, in their 2nd error, Barkan again deducted $from my checking account for my Novmonthly condo fee payment (see Bank Printout attached) This is in violation of our agreement, per what I elected as my payment option on my signed Further Assessment Election Form authorization, and is a totally unacceptable I want Barkan to immediately credit back to my checking account the amount of $for their 10/6/error, and $for their 11/6/error, along with the bank fee of $which I incurred today, for a total of $ Due to these consistent errors, Barkan is jeopardizing all of my bills, transactions, and obligations paid from my checking account, as well as my good standing with my bank(Had God not allowed me to have had enough money in my checking account by chance right now, I would have incurred $in overdraft fees due to this error by Barkan on 10/6/17, when of my regular transaction items hit my account after Barkan' erroneous debt; each item would have incurred a $initial overdraft fee and then a $per day fee up to maximum of $98, thus each items charge fees would have totaled $ Fees that Barkan would have been responsible for covering; but this would have created a huge unnecessaryfinancial mess for me with getting all that straightened out with so many companies & service providers, and it would have jeopardized my credit worthiness for who knows how long.) These are huge errors on Barkan's part, as they should realizes Therefore, as stated in my initial complaint, I can no longer trust Barkan with this type of responsibility of deducting my accurate monthly condo fee amounts or special assessment amounts on my behalf as agreed upon from my checking account; and I request that Barkan cancel my Direct Debt Authorization for Carrollsburg condo fees with them immediately, and supply me with my Carrollsburg Condo Fee Coupon booklet and/or the mailing address & account information for me to make all my future Carrollsburg condo fee payments to Barkan by personal check or my bank'sBill Payer SystemThis is pure negligence, as you can see by Barkan's own ledger that they attached to respond to my complaint, they are not even taking the time to read the very ledger they are submittingWhen you look at it, it is quite clear there are no charges in the Charges column for the month of October to even substantiate a $paymentThe two charges for Oct2017, are for $and $totaling $421.06, my regular condo fee payment due for Oct(as it is my same amount due on Barkan's ledger for Aug2017); and further as you can see on Barkan's own ledger again for the month of Septthe Special Assessment Chg of $was listed under the Charges column (which they highlighted), as it should have been, and as was agreed upon for September (& March only from 9/1/thru 3/1/for this special assessment.) Revdex.com, thank you again in advance for you assistance in resolving this matter expeditiously, Regards, [redacted] (Attachments)
Barkan's Response Management Company Inccommenced management of [redacted] Apartments onFebruary 6th Most of the claims made by Mr***occurred prior to Barkan’s arrival Barkan Management and their employeesdid follow proper protocol in processing Mr***’s move-out andpaperwork Mr [redacted] was not charged for any damages and his securitydeposit and interest was returned by June 30th
Dear sir, I apologize for the delay in responding to your complaint We are sorry for the lack of service you experienced This is not something that Barkan takes lightlyIn order to resolve the issues, it would be helpful for you to explain exactly what the problem is, who you dealt with, what property you live at, and any other details you feel are relevant