Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The response from Barkan is nonsensical First, if they will tell me who at [redacted] , other than the Guest Services Manager, a member of their senior management team, I should contact I would be more than glad to do so When this litany of correspondence began, I DID first make an attempt to contact a [redacted] liaison manager for Barkan Barkan's website asked consumers to contact: [redacted] BUT, my email to this "sweesner", was returned "undeliverable" They have now removed the email address and substituted the URL for [redacted] This company is merely seeking to make a simple issue convoluted The issue for the past six months has been: Is or was [redacted] 's a vendor for Barkan products, now or in the past? If they would simply answer the question, I may be able to secure a refund from [redacted] under their refund policy as it appears that their correspondence unit is unable to locate the SKU for the mounting which I purchased Now, if this too complicated for Barkan, or they feel their is a serious breach of confidentiality, they could simply call the Guest Services Manager at [redacted] And if this an issue for them, they could simply send a copy of the agreement to the Office of the Illinois Attorney General, Attn: Consumer Fraud They should reference the investigation number: [redacted] Now surely one of the above referenced options would protect the integrity of the agreement and satisfy my needs In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Our agreements with our business partners are legally binding and confidentialWe can not under any circumstances give them to a retail customerIt would be a violation of said agreementAdditionally, Since he has no receipt as is clearly stated in the complaint, there is no proof [redacted] purchased the mount from [redacted] [redacted] could have purchased this mount from other distributors of BarkanAs far as we are concerned, it does not matter where the mount was purchased, as we could never provide a copy of any distribution agreement we have with any of our partnersIt is ethically and legally wrongPlease feel free to contact me at the number provided if I can be of any further assistance
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The response from Barkan is nonsensical First, if they will tell me who at [redacted] , other than the Guest Services Manager, a member of their senior management team, I should contact I would be more than glad to do so When this litany of correspondence began, I DID first make an attempt to contact a [redacted] liaison manager for Barkan Barkan's website asked consumers to contact: [redacted] BUT, my email to this "sweesner", was returned "undeliverable" They have now removed the email address and substituted the URL for [redacted] This company is merely seeking to make a simple issue convoluted The issue for the past six months has been: Is or was [redacted] 's a vendor for Barkan products, now or in the past? If they would simply answer the question, I may be able to secure a refund from [redacted] under their refund policy as it appears that their correspondence unit is unable to locate the SKU for the mounting which I purchased Now, if this too complicated for Barkan, or they feel their is a serious breach of confidentiality, they could simply call the Guest Services Manager at [redacted] And if this an issue for them, they could simply send a copy of the agreement to the Office of the Illinois Attorney General, Attn: Consumer Fraud They should reference the investigation number: [redacted] Now surely one of the above referenced options would protect the integrity of the agreement and satisfy my needs In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Our agreements with our business partners are legally binding and confidentialWe can not under any circumstances give them to a retail customerIt would be a violation of said agreementAdditionally, Since he has no receipt as is clearly stated in the complaint, there is no proof [redacted] purchased the mount from [redacted] [redacted] could have purchased this mount from other distributors of BarkanAs far as we are concerned, it does not matter where the mount was purchased, as we could never provide a copy of any distribution agreement we have with any of our partnersIt is ethically and legally wrongPlease feel free to contact me at the number provided if I can be of any further assistance