Our salesperson spoke to [redacted] on 5/12/and thought she sold him a box of Nut BusterLater that day at 10:am our verifier call [redacted] back and when order the order receiving PO***from himon 5/17/JC called and said the order was not authorizedOne of our managers spoke to him and thought he was returning the productAfter receiving this complaint I have called him and am sending him a UPS call tag to return the product
A prepaid UPS call tag was mailed on May 18th to the attention of JC who I spoke to the same dayThe tracking number of the call tag is [redacted] I disagree with JC if he is the parts deptour sales person did speak to [redacted] on May 5th and a verifier did also speak to [redacted] the same day at 10:20am to confirm the order.We do not ship orders to new accounts or accounts that we do not have a long history with without calling the buyer back and verifying the order
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Complaint: [redacted] I am rejecting this response because: First, now the business is claiming to have spoken with [redacted] on May 5th, which is also falseBefore, it was claimed that the contact was made on May 12th, which never actually happenedSo the statements have continuedWe did receive the call tag, and have shipped back the product.Also to the statement of "We do not ship orders to new accounts or accounts that we do not have a long history with without calling the buyer back and verifying the order" we disagreeWe have never done business before with this company, have no long history, and never received a callReference the other Revdex.com complaints Regards, Parts Department
I have spoken to Adi and he will look for the product which UPS delivered on 9/18/at 10:17am and was signed for by ArielleWhen he finds the product we will send him a UPS call tag
Complaint: [redacted] I am rejecting this response because: Vendor continues to manipulate facts related to the order being placed; name of person placing the order has magically changed after several notifications that the person indicated does not work hereSuggestion of unethical behavior on our part is highly offensive, most especially from a company that has feedback for unethical sales tactics on the Revdex.com siteAs a hotel we receive many packages for many people, we sign for lots of packages that are not addressed to employees as this is part of delivering guest serviceAs assured previously, we have not used this product and if we find it we will immediately contact vendor to collect itWe have no interest in profiting from this silliness and any suggestion to the contrary is absurdAs I have repeatedly expressed, resolution on this matter will only come when the vendor voids, credits or eliminates invoice number *** Regards, [redacted]
Our salesperson spoke to [redacted] on 5/12/and thought she sold him a box of Nut BusterLater that day at 10:am our verifier call [redacted] back and when order the order receiving PO***from himon 5/17/JC called and said the order was not authorizedOne of our managers spoke to him and thought he was returning the productAfter receiving this complaint I have called him and am sending him a UPS call tag to return the product
A prepaid UPS call tag was mailed on May 18th to the attention of JC who I spoke to the same dayThe tracking number of the call tag is [redacted] I disagree with JC if he is the parts deptour sales person did speak to [redacted] on May 5th and a verifier did also speak to [redacted] the same day at 10:20am to confirm the order.We do not ship orders to new accounts or accounts that we do not have a long history with without calling the buyer back and verifying the order
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Complaint: [redacted] I am rejecting this response because: First, now the business is claiming to have spoken with [redacted] on May 5th, which is also falseBefore, it was claimed that the contact was made on May 12th, which never actually happenedSo the statements have continuedWe did receive the call tag, and have shipped back the product.Also to the statement of "We do not ship orders to new accounts or accounts that we do not have a long history with without calling the buyer back and verifying the order" we disagreeWe have never done business before with this company, have no long history, and never received a callReference the other Revdex.com complaints Regards, Parts Department
I have spoken to Adi and he will look for the product which UPS delivered on 9/18/at 10:17am and was signed for by ArielleWhen he finds the product we will send him a UPS call tag
I look forward to Mr [redacted] *all so that we can pick up the product and credit the account.Thank you, [redacted]
Complaint: [redacted] I am rejecting this response because: Vendor continues to manipulate facts related to the order being placed; name of person placing the order has magically changed after several notifications that the person indicated does not work hereSuggestion of unethical behavior on our part is highly offensive, most especially from a company that has feedback for unethical sales tactics on the Revdex.com siteAs a hotel we receive many packages for many people, we sign for lots of packages that are not addressed to employees as this is part of delivering guest serviceAs assured previously, we have not used this product and if we find it we will immediately contact vendor to collect itWe have no interest in profiting from this silliness and any suggestion to the contrary is absurdAs I have repeatedly expressed, resolution on this matter will only come when the vendor voids, credits or eliminates invoice number *** Regards, [redacted]