I talked with this customer as soon as I got this emailHe just finalized the deal on 06/30/We mailed a check to [redacted] KY on 7/10/to payoff his loanWe ALWAYS get a day payoff and do not send those checks until our deal has been paid for (checks cleared) or funded contract on finance dealsWe actually paid his car off sooner than usualOur number one priority is Mr [redacted] and making him satisfiedI personally feel like the real issue is the number off phone calls he is receiving from the loan company he was paying on his trade inI think this is resolved and there shouldn't be any more issues Thanks, [redacted] General Manager
I have spoken with the customer and resolved the issueI feel confident that he is completely satisfied and he has my personal cell phone if he needs anythingThanks,C [redacted] B***General Manager
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meWe appreciate the General Manager reaching out to us, and Benson making the repairs to my husband's truck at no costWe would be glad to do business with them again Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
I talked with this customer as soon as I got this emailHe just finalized the deal on 06/30/We mailed a check to [redacted] KY on 7/10/to payoff his loanWe ALWAYS get a day payoff and do not send those checks until our deal has been paid for (checks cleared) or funded contract on finance dealsWe actually paid his car off sooner than usualOur number one priority is Mr [redacted] and making him satisfiedI personally feel like the real issue is the number off phone calls he is receiving from the loan company he was paying on his trade inI think this is resolved and there shouldn't be any more issues Thanks, [redacted] General Manager
Cindy,We resolved this issue with the customerWe paid for the repairs and the customer is satisfied.? Chris B***General Manager
I have spoken with the customer and resolved the issueI feel confident that he is completely satisfied and he has my personal cell phone if he needs anythingThanks,C [redacted] B***General Manager
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meWe appreciate the General Manager reaching out to us, and Benson making the repairs to my husband's truck at no costWe would be glad to do business with them again Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]