Barnett Painting

Hello,I researched this caseThe multiple detections are positive matches with one or more commercial cheat editions that interfere with [redacted] There is no way they can be caused by a computer that is just crashing or having issues with [redacted] We cannot link the use with a specific person, we have no way of knowing who was using the computer or even which computer it was that raised the violations, but the cheats were running when the [redacted] was playing [redacted] This [redacted] ban will not be lifted.The complainer can still use the game just not on [redacted] enabled servers

Hello, It sounds like you might have us blocked by your spam filterOur system sends an email every time a support ticket is updatedPlease check your email settings to make sure our emails are not going to your spam folderI was able to find your original ticket from 4/(it was answered on 4/30)I also found one other ticket you created after thatAlso, I am pasting below a link you can use to view your original ticket and see what our support person answeredIt looks like he needs more information than what you have provided in order to look up the issuehttp://www.evenbalance.com/troubleticket/update_ticket.php?ticketnumber=EB8...⇄

Hello, We do not unban just because [redacted] or one of our other clients removes a block on the accountOur bans are based on a ch**t detected for a given GUID regardless of who ch**tedWe have no way to know or verify if an account was hacked even if [redacted] removes a block due to an account supposedly being hackedSo, you can play the game on non- [redacted] servers going forward