Purchased the smart control resistance unit road machine approximately months ago Warranty is two years as per their website policy The smart control unit failed as per their support individual as documented in their ticket# [redacted] which was opened days agoSupport person indicated that a new unit will be sent but all communications ceased as of the 29th of December Repeated attempts to contact via telephone at tel:###-###-#### and at the main line at tel:###-###-#### were unanswered Seeking a replacement smart control unit
Purchased the smart control resistance unit road machine approximately months ago Warranty is two years as per their website policy The smart control unit failed as per their support individual as documented in their ticket# [redacted] which was opened days agoSupport person indicated that a new unit will be sent but all communications ceased as of the 29th of December Repeated attempts to contact via telephone at tel:###-###-#### and at the main line at tel:###-###-#### were unanswered Seeking a replacement smart control unit