Barney's Carpet Cleaning Service

** *** had his vehicle towed in after hoursWhen I called him in the morning and explained that we would need to attempt to charge his battery and test his charging and starting systems prior to properly diagnosing his "no start" concernHe was agreeable to that course of action, and informed
me that if it was the alternator, as he suspected, to please let him know as he would provide the part (it was still under warrantee from a previous repair)His battery would not come to a full charge, no hold a partial chargeI called him with the estimate for a battery and installation(requires removal of inner fender well to access)He said he would call backWithin the hour AAA battery service was at my facility to replace his batteryHe thought that service was free with his AAA membershipWhen the driver gave him the AAA estimate, he declined that service alsoHe called and informed me that he had found a facility in Somerville that could replace his battery for lessI said that was fine and informed him of the charges he had incurred$to charge his battery, $to test the system and NJ sales tax of $for a total of $He said he would be having AAA come to tow it to the other garageI informed him that I could take a credit card over the phone so he would not have to be here when AAA arrived"That wont be necessary, Ill be there before you leave"The first AAA truck appeared a short time later and waited over minutes for *** ***, who did not arrive*** *** finally arrived at 4:30 with another tow truckHe disputed his bill and offered to pay $as he did authorize the testingHe acknowledged that he was informed that there would be a diagnostic charge, but a set fee was not discussedAt this point we decided to sever all business ties with ** *** and he left my facility without paying anythingThis was now almost pmI see from the complaint that he filed this at 1:14 in the afternoonIf is obvious to me that *** *** never had any intention of paying for his repair

** *** had his vehicle towed in after hoursWhen I called him in the morning and explained that we would need to attempt to charge his battery and test his charging and starting systems prior to properly diagnosing his "no start" concernHe was agreeable to that course of action, and informed
me that if it was the alternator, as he suspected, to please let him know as he would provide the part (it was still under warrantee from a previous repair)His battery would not come to a full charge, no hold a partial chargeI called him with the estimate for a battery and installation(requires removal of inner fender well to access)He said he would call backWithin the hour AAA battery service was at my facility to replace his batteryHe thought that service was free with his AAA membershipWhen the driver gave him the AAA estimate, he declined that service alsoHe called and informed me that he had found a facility in Somerville that could replace his battery for lessI said that was fine and informed him of the charges he had incurred$to charge his battery, $to test the system and NJ sales tax of $for a total of $He said he would be having AAA come to tow it to the other garageI informed him that I could take a credit card over the phone so he would not have to be here when AAA arrived"That wont be necessary, Ill be there before you leave"The first AAA truck appeared a short time later and waited over minutes for *** ***, who did not arrive*** *** finally arrived at 4:30 with another tow truckHe disputed his bill and offered to pay $as he did authorize the testingHe acknowledged that he was informed that there would be a diagnostic charge, but a set fee was not discussedAt this point we decided to sever all business ties with ** *** and he left my facility without paying anythingThis was now almost pmI see from the complaint that he filed this at 1:14 in the afternoonIf is obvious to me that *** *** never had any intention of paying for his repair