Barocci Motor Group Reviews (1)
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Barocci Motor Group Rating
Address: 12284 San Pablo Ave, Richmond, California, United States, 94805-2453
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Warning, potential Barocci customer please learn from my experience and take your business elsewhereJust weeks ago I was online reviewing vehicles and dealerships and at the time had thought I had found a winnerIt wasnt’ until after I had taken the vehicle home did I realize just how screwed I wasTo start, the vehicle was sold to me with navigation, I was told that all that is needed to get maps/navigation working is an sd that would be mailed to me from the dealership when it arrives… Not only is there no navigation ( the visual interface is installed but no navigation of gps components ) but the dealership has not sent any sd card either, not that it really matters at this point, but it just goes to show how little they care about their customersOn top of that, during the signing process I noticed that the vehicle they were trying to sell me was not the one I had test drove and was trying to purchaseI brought this to their attention and they apologized and proceeded to “fix” the contract with the correct vehicleUnfortunately it seems that even after bringing it to their attention, they still managed to mess it up after I had driven offNow I am having to manage calls with Well Fargo ever day as the loan I purchased from Barocci which they sold to Wells Fargo is still under the wrong vehicleI’ve called Barocci times since my purchase, they have not returned my callsPlease save yourself the head ache of dealing with this company, and look for another dealer in your area