The situation with the guest has been resolvedThe following is a summary and the result of the conversation:
Calibri,sans-serif;"> At approximately 1:15pm on June 28, *** ***, assistant director of Promotions and Special Events, called and spoke to Mr***First, the dates and promotion were confirmed and agreed toThe promotion in question was not 10X points as stated, but rather a promotion called Free Play Bonus Day, which granted a rebate of $in free play for every 1,slot points earned on the day of play, which was June (rather than June as stated)Upon reviewing Mr***’s account, it was confirmed that the player had earned enough slot points to yield two rebates of $each, to which Mr*** agreedAs such, the promotion worked as stated, and nothing was owed to the guest that wasn’t dueTo allow for an easier time solving any questions such as this, *** *** provided the opportunity for Mr*** to meet or call him directly in the future if needed
The situation with the guest has been resolvedThe following is a summary and the result of the conversation:
Calibri,sans-serif;"> At approximately 1:15pm on June 28, *** ***, assistant director of Promotions and Special Events, called and spoke to Mr***First, the dates and promotion were confirmed and agreed toThe promotion in question was not 10X points as stated, but rather a promotion called Free Play Bonus Day, which granted a rebate of $in free play for every 1,slot points earned on the day of play, which was June (rather than June as stated)Upon reviewing Mr***’s account, it was confirmed that the player had earned enough slot points to yield two rebates of $each, to which Mr*** agreedAs such, the promotion worked as stated, and nothing was owed to the guest that wasn’t dueTo allow for an easier time solving any questions such as this, *** *** provided the opportunity for Mr*** to meet or call him directly in the future if needed