Company charges a restocking fee and return shipping on items they sent that: were not the same item on pictured; arrived damaged; or are defective
I placed an orderitems BarProducts sent were not even close to the item pictured on their websiteAnother item was completely defective and didn't work as stated on their a siteA sixth item had clear manufacturing damageWhen requesting an RMA, they wanted me to pay a 15% restocking fees, original shipping AND pay the cost of shipping the items back to themI contacted the companyTheir reponse was that I had to pay for shipping the items backi then sent the company photos of all the products as evidence that they did not send the products as advertised and they have not responded
Company charges a restocking fee and return shipping on items they sent that: were not the same item on pictured; arrived damaged; or are defective
I placed an orderitems BarProducts sent were not even close to the item pictured on their websiteAnother item was completely defective and didn't work as stated on their a siteA sixth item had clear manufacturing damageWhen requesting an RMA, they wanted me to pay a 15% restocking fees, original shipping AND pay the cost of shipping the items back to themI contacted the companyTheir reponse was that I had to pay for shipping the items backi then sent the company photos of all the products as evidence that they did not send the products as advertised and they have not responded