Barr, Jones & Associates LLP

We are in receipt of the inquiry submitted to the Revdex.com by one of our previous clientsThe statements made by client are inaccurate and misleadingClient was provided with a complete accounting of all work conducted on the caseClient knows that our office expended well-over minutes working on his behalfBankruptcy work is very front end heavyThis means most work is done prior to a case being filed with the courtsIn actuality, our office spent hours working on his caseIn addition to the initial meeting referenced by client, we had multiple client correspondence via telephone and email, reviews of materials submitted and the actual preparation of his bankruptcy case.Client is inaccurate that he did not qualify for bankruptcyA bankruptcy attorney is not fully able to verify the qualification for either bankruptcy until the client provides the necessary and requested documentsOnce client provided said documents and his case was prepared, he was advised that it was unlikely that a chapter would be approved by the court but that a Chapter bankruptcy was a viable optionIt was at this point that Client decided that he did not wish to file for BankruptcyHe determined to end the caseA full accounting of the case was conducted and provided to the clientThe accounting clearly outlined that we spent hours on the case but that we waived some of our legal fees to maximize his refundSince, our office has already waived legal fees earned on this case and since client choose not to move forward with filing a bankruptcy we feel that we were more than fair under the circumstancesWe want clients to be happy and satisfied with the services that we provide, but we would hope that they would also be fair and reasonable with our officeThis client signed a fee agreement that outlines how we bill for our timeClient knows how much time we spent on his case, Client is the one that chose not to pursue a bankruptcyIf client wishes to contact our office, we would be more than happy to further review the case accounting with him and discuss the work put into his situation

We are
in receipt of Mr& Mrs***, “Client”, concernsClient did retain
our office to handle a bankruptcy on August 21, However, it seems
throughout the process that client has been confused with many aspects of the
representationWe have had many conversations in an effort to
clarifyWhile
we do not believe that client is stating these facts incorrectly to be
malicious, we do believe that client was and still is confused about the
process and what took placeIt is our hope that this response will help to
clarify the matter
Our bankruptcy
department uses set fee schedules; this means that we charge the set amount to
everyone that contacts our officeIt is not determined on a case by case basis
We quote the same fees to everyone when they contact usEvery fee agreement
and bill that we provide to clients has this noted
Our
legal fee in this case, as always, is $The court’s filing fee is
$If clients choose for us to pull the credit reports that fee is $
per person ($total)Therefore, the total is $1,206.00, which is exactly
what client was quoted on the phone and that day when they retained our
services
Our
office does not charge $for a credit check; we require $of the
balance, once the client retains our services.
The day of the initial meeting, Client paid $to retain our
services and then a few days later paid the remaining balance for payment in
full
When we represent clients we provide them with
a list of what is necessary to file their bankruptcy at the initial meetingWhen
clients completely and fully submit that information to our office, our goal is
to have the case prepared within business daysOur office handles 100’s of bankruptcies
each yearWe are very efficient and timely when we receive full cooperation
from our clientsThis is why we have a tremendous reputation in the bankruptcy
community
Because
clients did not provide us with every requested item after multiple attempts,
the process was greatly delayed and slowed.
It took months of multiple telephone calls and letter requests for
clients to provide us with the information needed to prepare the case. Once the complete information was finally received
months after the initial meeting, it turns out the clients were inaccurate with
their yearly income figures that they provided in the initial consultation
Their income was actually $12,higher per year then what they had disclosed
This created qualification issues with the chapter When this was explained
to clients, Clients requested that we pursue the Chapter processAfter
evaluating the chapter options, they had concerns regarding the ability to
satisfy the Chapter plan paymentsThereafter, mid to late December, Client
requested that the attorney-client relationship be terminatedSince we
received this request, we have had several conversations with clientIt
appears that client now agrees and understands with the actual version of
events as stated herein
We
understand how stressful the Bankruptcy process can be and how sometimes it can
appear to clients that we are the bad guyHowever everything done in this
case, as well as all of our cases, has been completed in accordance with our
ethical rules and to the high customer service standard that we set for
ourselvesOur goal in this case was to file a complete Bankruptcy on behalf of
our clientUnfortunately, we were not able to do so when our clients do not
provide us accurate information or provide the court required documentation in
a timely manner. Still we wish Clients nothing
but the best and hope that they are able to obtain the financial relief that
they needIf they have any additional questions, concerns, or confusion regarding
the process or the Case Closing / Accounting, we invite them to contact our
office as soon as possibleWe would be more than happy to consult with them
regarding the concerns

Regards, Alot of smooth talking attorney bull. Im a 70% disabled marine veteran thats hard up for money and you straight sweep me under the rug and took advantage of me. The company did not earn that money the company barley did anything. The company can smooth talk as much as you want but its not gonna change anything. I would avoid this company not recommended at all. You think Id go through the effort of doing this if I was given a fair shake?

We are in receipt of the inquiry submitted to the Revdex.com by one of our previous clients. The statements made by client are inaccurate and misleading. Client was provided with a complete accounting of all work conducted on the case. Client knows that our office expended well-over 45 minutes working on...

his behalf. Bankruptcy work is very front end heavy. This means most work is done prior to a case being filed with the courts. In actuality, our office spent 5.75 hours working on his case. In addition to the initial meeting referenced by client, we had multiple client correspondence via telephone and email, reviews of materials submitted and the actual preparation of his bankruptcy case.Client is inaccurate that he did not qualify for bankruptcy. A bankruptcy attorney is not fully able to verify the qualification for either bankruptcy until the client provides the necessary and requested documents. Once client provided said documents and his case was prepared, he was advised that it was unlikely that a chapter 7 would be approved by the court but that a Chapter 13 bankruptcy was a viable option. It was at this point that Client decided that he did not wish to file for Bankruptcy. He determined to end the case. A full accounting of the case was conducted and provided to the client. The accounting clearly outlined that we spent 5.75 hours on the case but that we waived some of our legal fees to maximize his refund. Since, our office has already waived legal fees earned on this case and since client choose not to move forward with filing a bankruptcy we feel that we were more than fair under the circumstances. We want clients to be happy and satisfied with the services that we provide, but we would hope that they would also be fair and reasonable with our office. This client signed a fee agreement that outlines how we bill for our time. Client knows how much time we spent on his case, Client is the one that chose not to pursue a bankruptcy. If client wishes to contact our office, we would be more than happy to further review the case accounting with him and discuss the work put into his situation.