Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below Due to the living conditions of the building, the many failed attempts to rectify the problems, and the company's failure to adhere to it's contractual parts of the lease, I am no longer willing to live in such conditions and would like to terminate my lease, as was discussed and determined with Ryan T [redacted] in August (with the required given notice), without the additional penalties or monetary exchanges that are now trying to be added to the agreement.Speaking with the property manager, Ryan T [redacted] as suggested by the representative Elizabeth W [redacted] , will not serve to resolve the issue nor solve the problem as this attempt has been made on several different occasions; therefore, this is not an acceptable nor satisfactory response to the filed complaint Regards, [redacted]
Ms***, Once again thank you voicing your concerns about the public areas of the buildingAs outlined in previous conversations, the general maintenance for the public areas of that building will continued to be monitored and serviced according to maintenance schedule or as emergencies arise
As for all other maintenance issues we encourage you to make detailed maintenance requests on the portal or via the phoneOnce your request is received it will be reviewed, processed and resolved as soon as possibleFeel free to connect with our team members to check the status of your requests In terms of you lease, please connect with your property managerWe look forward to cultivating a positive relationship throughout the reminder of your lease and beyondYour property manager's phone number: ***." Thank you for your time, Elizabeth Elizabeth W*** Real Estate Services Coordinator Barratt Asset Management
From: Elizabeth W*** [mailto:[email protected]] Sent: Thursday, September 15, 2:PM To: info Subject: Reference: *** Thank you for taking the time to speak with me yesterdayBelow is my response to the complaint filed "Ms***, Once again thank you voicing your concerns about the public areas of the buildingAs outlined in previous conversations, the general maintenance for the public areas of that building will continued to be monitored and serviced according to maintenance schedule or as emergencies ariseAs for all other maintenance issues we encourage you to make detailed maintenance requests on the portal or via the phoneOnce your request is received it will be reviewed, processed and resolved as soon as possibleFeel free to connect with our team members to check the status of your requestsIn terms of you lease, please connect with your property managerWe look forward to cultivating a positive relationship throughout the reminder of your lease and beyondYour property manager's phone number: 317-548-2141." Thank you for your time, Elizabeth -- Elizabeth W*** Real Estate Services Coordinator Barratt Asset Management Phone: Facsimile: Email: [email protected] ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Due to the living conditions of the building, the many failed attempts to rectify the problems, and the company's failure to adhere to it's contractual parts of the lease, I am no longer willing to live in such conditions and would like to terminate my lease, as was discussed and determined with Ryan T[redacted] in August (with the required given notice), without the additional penalties or monetary exchanges that are now trying to be added to the agreement.Speaking with the property manager, Ryan T[redacted] as suggested by the representative Elizabeth W[redacted], will not serve to resolve the issue nor solve the problem as this attempt has been made on several different occasions; therefore, this is not an acceptable nor satisfactory response to the filed complaint.
Regards,
[redacted]
Hi [redacted],Thank you for your message and information. I can see why you would be frustrated with trying to move and trying to get a rental verification filled out. Due to this being a very small community, the office hours at Park Place at Fox Hill vary through the week and the office is...
closed Monday, Saturday, and Sundays. If you do leave us a voicemail or email we will get back to you as soon as possible. I would personally be more than happy to help with the rental verification. I do need to know the exact address that you are residing so that I can review your information in further detail. Thank you,Catherine A[redacted]Director of Property Management
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below Due to the living conditions of the building, the many failed attempts to rectify the problems, and the company's failure to adhere to it's contractual parts of the lease, I am no longer willing to live in such conditions and would like to terminate my lease, as was discussed and determined with Ryan T [redacted] in August (with the required given notice), without the additional penalties or monetary exchanges that are now trying to be added to the agreement.Speaking with the property manager, Ryan T [redacted] as suggested by the representative Elizabeth W [redacted] , will not serve to resolve the issue nor solve the problem as this attempt has been made on several different occasions; therefore, this is not an acceptable nor satisfactory response to the filed complaint Regards, [redacted]
Ms***, Once again thank you voicing your concerns about the public areas of the buildingAs outlined in previous conversations, the general maintenance for the public areas of that building will continued to be monitored and serviced according to maintenance schedule or as emergencies arise
As for all other maintenance issues we encourage you to make detailed maintenance requests on the portal or via the phoneOnce your request is received it will be reviewed, processed and resolved as soon as possibleFeel free to connect with our team members to check the status of your requests In terms of you lease, please connect with your property managerWe look forward to cultivating a positive relationship throughout the reminder of your lease and beyondYour property manager's phone number: ***." Thank you for your time, Elizabeth Elizabeth W*** Real Estate Services Coordinator Barratt Asset Management
From: Elizabeth W*** [mailto:[email protected]] Sent: Thursday, September 15, 2:PM To: info Subject: Reference: *** Thank you for taking the time to speak with me yesterdayBelow is my response to the complaint filed "Ms***, Once again thank you voicing your concerns about the public areas of the buildingAs outlined in previous conversations, the general maintenance for the public areas of that building will continued to be monitored and serviced according to maintenance schedule or as emergencies ariseAs for all other maintenance issues we encourage you to make detailed maintenance requests on the portal or via the phoneOnce your request is received it will be reviewed, processed and resolved as soon as possibleFeel free to connect with our team members to check the status of your requestsIn terms of you lease, please connect with your property managerWe look forward to cultivating a positive relationship throughout the reminder of your lease and beyondYour property manager's phone number: 317-548-2141." Thank you for your time, Elizabeth -- Elizabeth W*** Real Estate Services Coordinator Barratt Asset Management Phone: Facsimile: Email: [email protected] ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Due to the living conditions of the building, the many failed attempts to rectify the problems, and the company's failure to adhere to it's contractual parts of the lease, I am no longer willing to live in such conditions and would like to terminate my lease, as was discussed and determined with Ryan T[redacted] in August (with the required given notice), without the additional penalties or monetary exchanges that are now trying to be added to the agreement.Speaking with the property manager, Ryan T[redacted] as suggested by the representative Elizabeth W[redacted], will not serve to resolve the issue nor solve the problem as this attempt has been made on several different occasions; therefore, this is not an acceptable nor satisfactory response to the filed complaint.
Regards,
[redacted]
Hi [redacted],Thank you for your message and information. I can see why you would be frustrated with trying to move and trying to get a rental verification filled out. Due to this being a very small community, the office hours at Park Place at Fox Hill vary through the week and the office is...
closed Monday, Saturday, and Sundays. If you do leave us a voicemail or email we will get back to you as soon as possible. I would personally be more than happy to help with the rental verification. I do need to know the exact address that you are residing so that I can review your information in further detail. Thank you,Catherine A[redacted]Director of Property Management