We received your notice of complaint for the above stated ID number and return this response.The patient was not charged by the physician who saw him on the date in questionThe patients regularphysician was not available; therefore, he was seen by an associate promptlyThe patients care in theoffice was part of the global period following a procedure and would not be a charged visitHowever,when a physician sees a potential for further concern, it is his/her obligation to perform or haveperformed, additional testingAs in this case, there was need for lab intervention.You will see in the additional document provided with this response, that it is an acceptable process thatmay take placeUnfortunately, not everyone understands this.We have no control over the labs charge to this patient and therefore cannot pay or write off anybalances.Thank you for your understanding.Connie W [redacted]
We received your notice of complaint for the above stated ID number and return this response.The patient was not charged by the physician who saw him on the date in questionThe patients regularphysician was not available; therefore, he was seen by an associate promptlyThe patients care in theoffice was part of the global period following a procedure and would not be a charged visitHowever,when a physician sees a potential for further concern, it is his/her obligation to perform or haveperformed, additional testingAs in this case, there was need for lab intervention.You will see in the additional document provided with this response, that it is an acceptable process thatmay take placeUnfortunately, not everyone understands this.We have no control over the labs charge to this patient and therefore cannot pay or write off anybalances.Thank you for your understanding.Connie W [redacted]