Barro's Pizza

To Whom It May Concern, We have reviewed the complaint that was posted by *** *** and have spoken to him as wellWhen I, *** *** (our Operations Manager), spoke to Mr*** on June 1, he told us that he ordered a pizza and wings and asked for the wings to be
all drumsOur current policy is we do not offer the choice to order only drums or wings, which we communicate to our customersHe threatened to call the Revdex.com and the health department to file a claim if the issue was not resolvedI then explained how that was not necessary as we do take customer complaints seriously, and that I would have our General Manager give him a call I have contacted both *** (General manager) and Mike (Manager) at our 83rd avenue and cactus location and they said that *** *** received a refund for the total amount of $on May 29th along with a credit of wings for his next visitI have also contacted our credit card processing company to verify that the amount of $was refundedI feel that we have done everything possible to resolve this matterIf you have any further questions please do not hesitate to call me###-###-####.Thanks,*** ***Operations ManagerBarro's Pizza

To Whom It May Concern, We have reviewed the complaint that was posted by *** *** and have spoken to him as wellWhen I, *** *** (our Operations Manager), spoke to Mr*** on June 1, he told us that he ordered a pizza and wings and asked for the wings
to be all drumsOur current policy is we do not offer the choice to order only drums or wings, which we communicate to our customersHe threatened to call the Revdex.com and the health department to file a claim if the issue was not resolvedI then explained how that was not necessary as we do take customer complaints seriously, and that I would have our General Manager give him a call I have contacted both *** (General manager) and Mike (Manager) at our 83rd avenue and cactus location and they said that *** *** received a refund for the total amount of $on May 29th along with a credit of wings for his next visitI have also contacted our credit card processing company to verify that the amount of $was refundedI feel that we have done everything possible to resolve this matterIf you have any further questions please do not hesitate to call me###-###-####.Thanks,*** ***Operations ManagerBarro's Pizza

Long time lover of Barros Pizza, I rave about it everywhere, California when I go for work, Kentucky visiting Family or even when I to a friend's houseRecently introduced my friend Michele this year as she had never beenOne of the best parts about going there is there lunch menu you can get a slice of pizza for $and its large almost two slices are one pieceThey also offer a salad bar Buffet which I love to get with my slice of pizza or even just go in and order a salad to goThe is so delicious I go there maybe twice a weekI went in today and they discontinued serving ham in the salad barThat was one of the best things I love about the salad bar was that they actually had ham so rarely do you see places including Super Salad that has ham set out for the saladDue to this I no longer one of the salad that I purchase I even offered to buy him separately as one of the topping that they put on the pizza but they would not they told me that this was a corporate decision and that every Barro's would no longer have ham in their salad barI just want to let everybody know about this as it broke my heart